Customer-savvy medical claims representative accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
In my position, I am responsible for training new personnel on cook times and safety protocols to comply with health and safety codes that protect staff and customers. I operated and maintained bakery equipment, including ovens and mixers. Other duties include scheduling and job assessment
My responsibilities included but were not limited to delivering exceptional customer service to policyholders by communicating important information and patiently listening to issues.
Organized, planned, and documented materials for medical claims. Followed up with insured individuals regarding premium and deductible payments, and collected payments from patrons owed to the company.
Greeted customers entering the store and responded promptly to customer needs. Operated register for cash, check, and credit card transactions with excellent accuracy levels. Helped customers complete purchases, locate items, and join reward programs.
Customer Satisfaction
Superior Customer Service
Time Management
Quality Control
Solid Problem Solver
Professional Telephone Manner
Team Player
Opening and Closing Skills