Overview
Work History
Education
Skills
Timeline
Generic

Teirra Thompson

Nashville,TN

Overview

6
6
years of professional experience

Work History

Cafe Chef

Sla Management
08.2023 - Current
  • Handled catering orders for special events, showcasing the cafe''s culinary expertise to a wider audience.
  • Mentored junior chefs on advanced cooking techniques and recipe development processes.
  • Managed inventory levels, ensuring optimal stock availability while minimizing food waste.
  • Conducted regular quality control checks on all dishes before serving, maintaining high standards of presentation and taste.

Server

Jackson Soul Food
02.2023 - 08.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Supervisor

Conch Heaven
03.2021 - 02.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Sales Associate

Macys
05.2019 - 03.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Medical Receptionist

Centro De Salud Primaria
03.2018 - 05.2019
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.

Education

C R Walker Senior High
Nassau Bahamas
06.2012

Skills

  • Knife Skills
  • Cooking techniques
  • Ingredient Knowledge
  • Sanitation Practices
  • Verbal and written communication
  • Computer skills
  • New Hire Training

Timeline

Cafe Chef

Sla Management
08.2023 - Current

Server

Jackson Soul Food
02.2023 - 08.2023

Supervisor

Conch Heaven
03.2021 - 02.2023

Sales Associate

Macys
05.2019 - 03.2020

Medical Receptionist

Centro De Salud Primaria
03.2018 - 05.2019

C R Walker Senior High

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Teirra Thompson