Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Hi, I’m

Teisha Burke

Amazon Hazmat Packer
Houston,TX

Summary

Over 5 years of Administrative Assistant experience to include excellent customer service, communications and leadership skills. Customer oriented, with careful attention to detail and time management skills in fast paced work environments. Strong interpersonal skills in dealing with a diversity of professionals, clients and staff. Authorized to work in the US for any employer

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

12
years of professional experience

Work History

Amazon.com

Customer Service Representative
06.2019 - Current

Job overview

  • Pack merchandise to be shipped to customers

Lowe's

Pro Services Sales Specialist
01.2016 - 08.2018

Job overview

  • Provided excellent services while managing commercial accountants for a fast paced home improvement store. Maximized sales by providing information on a new product and services. Managed purchase orders for merchandise, maintained and proceeded credit payments and scheduled pick up. Communicated with vendors to determine customer need, promoted credit sales and built great relationships. Created, organized and maintained filing systems and prepared monthly statements and reports.

Sylvan Learning Center

Administrative Assistant
11.2013 - 08.2014

Job overview

  • Performed administrative and fast paced office support in a learning center. Greeted visitors, served as internal and external contact for clients and resolved concerns and issues. Answered questions and mailed correspondence and documents to new and existing clients. Opened, sort and route mail, answered correspondence and prepared outgoing mail. Drafted correspondence, schedule appointments, maintained electronic and paper files. Maintained staff and department files, ordered supplies and maintained stock for department. Coordinated meetings, arranged use of conference rooms and technical equipment for presentations. Reviewed various documents, updated and made changes to information in system to ensure quality services.

Education

Houston Community College
Katy, TX

College in Business technology
09.2025

University Overview

High Tech Inc
Las Vegas, NV

Associate in Medical Assistant

University Overview

Clover Park High School
Tacoma, WA

High school
11.2007

University Overview

Skills

  • Office administration support
  • Proficient in customer support
  • Microsoft Office
  • Team leadership
  • Image presentation skills
  • Data Entry
  • Effective problem resolution
  • Strong Sales
  • Strong organizational abilities
  • Customer Service
  • Word
  • Customer Support
  • CSR
  • Client support
  • Sales
  • Prioritization and scheduling
  • Prospective client outreach
  • Account Management
  • Sales enhancement
  • Office management skills
  • Typing
  • CPT coding

Additional Information

Additional Information
Extensive organizational and systematic skills, demonstrated ability to manage multiple task simultaneously Administrative duties including records and file maintenance, customer service and heavy customer contact Energetic and goal focused professional with solid qualifications in customer support/client care Experienced with maintaining highly confidential documents and completing complex audit reports

Timeline

Customer Service Representative
Amazon.com
06.2019 - Current
Pro Services Sales Specialist
Lowe's
01.2016 - 08.2018
Administrative Assistant
Sylvan Learning Center
11.2013 - 08.2014
High Tech Inc
Associate in Medical Assistant
Clover Park High School
High school
Houston Community College
College in Business technology
Teisha BurkeAmazon Hazmat Packer