Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
22
22
years of professional experience
1
1
Certification
Work History
NYC HPD-Community Associates
01.2023 - Current
Contact managing agents/property owners upon receipt of an emergency complaint.
Tenant callback for verification of correction of conditions.
Provide notice of emergency repairs generating violations and impending emergency repairs.
Assist with closing complaints where heat has been restored.
Conduct research to determine ownership of the building premises, using HPD Info and other databases.
Field Supervisor
Bronx Field Office US Census Bureau
01.2020 - 01.2020
Receives detailed training on each field operation to which assigned. Learn the nature, scope and objectives of the operation and specific procedures to be followed.
Supervised assignments which involve locating households and verifying addresses and recording data on a census device.
Meets with field staff at specified times for reviewing and turning in work and receiving procedures and clarification of instructions.
Maintains and approves records of hours worked, units produced, miles driven, quality control results, and expenses incurred in the performance of duties.
Responsible for the accurate and expeditious completion of each field worker and provides corrective action as necessary.
May be required to participate in recruiting and testing activities, such as distributing flyers or scheduling and administering the testing of job applicants for various positions within designated areas.
Deputy Regional Field Director
Florida Democratic Party
01.2018 - 01.2018
Responsible for managing a staff of12 who organized/managed over 100 volunteers.
Determined staffing requirements and assisted with hiring of staff.
Accountable for training and supervision of new employees and volunteers in 5 Counties.
Measured metrics daily and inputted data regularly in a timely fashion to state leadership.
Prioritized, assigned and reviewed duties and work activities to meet productivity and quality goals.
Helped coordinate and develop rallies with legislators and prominent constituents.
Grassroots strategies to “Get Out the Vote” (GOTV) in unconventional methodologies.
Career Service Advisor/Specialist
Florida Career College
01.2016 - 01.2018
Distributed information at job fairs or through institutional online platforms.
Recruited, screened, interviewed, and placed students /workers.
Consulted with employers to identify employment needs.
Interviewed applicants regarding experience, education, and skills.
Contacted references and performed background checks on job applicants.
Informed applicants about job details, such as duties, benefits, and working conditions.
Prepared students for internships, scheduled drug screenings, physicals, background checks, and other pre-internship requirements.
Implemented data into Database, Case Management and File maintenance
Organizer
Voices for Healthy Kids Campaign/American Heart Association
01.2015 - 01.2015
Educated and recruited business leaders, community partners, community organizations, faith-based leaders, and individuals to support Healthy Food Financing Initiatives.
Developed and implemented local media campaigns in conjunction with American Heart Association Communications Directors.
Educated and engaged local independent grocers to support Healthy Food Financing Initiatives.
Built local coalitions and community networks in an assigned county for the support of Healthy Food Initiatives and Lobbying.
Implemented activities, events, and methods to educate and persuade key decision makers.
Worked with current and new volunteers to promote activities, events, and educational opportunities throughout the community to promote Healthy Food Financing Initiatives.
Lobbied for the American Heart Association.
Deputy Field Organizer
Charlie Crist Campaign
01.2014 - 01.2014
Turned out democratic voters in Palm Beach County by running an aggressive “Get Out The Vote” (GOTV) program coordinated with the Democratic Executive Committee.
Built and deployed volunteer base for the DPLC by recruiting, motivating, and managing volunteers for canvassing, phone banking and data entry.
Executed aggressive GOTV strategies via phone and door-to-door contact.
Resident Supervisor
THE ARC
01.2010 - 01.2010
Supervised adult group home with Agency for Persons with Disabilities (APD).
Oversaw monthly budget of $25,000.
Prepared monthly report containing financial information and client progress for FAA grant.
Provided training for staff, supervised staff and residents and attended APD trainings.
Disciplined, counseled and hired employees.
Scheduled shifts.
Resident Manager
Community and Housing Partnership
01.2006 - 01.2009
Provided Case Management, Monitored and supervised residents to ensure safety and compliance with program guidelines.
Planned and participated in groups, outings and basic life skills education.
Modeled and maintained appropriate therapeutic boundaries.
Worked with juvenile probation, law guardians and social workers.
Administered consistent communication skills and resolved conflicts.
Selected to draft design, author and develop policy and procedure manual.
Escorted and attended clients IEP meetings with life coach and Board of Education.
Escorted and attended meetings with psychologist, follow-up with residents and life coach.
Housing Counselor
URBAN LEAGUE OF PALM BEACH COUNTY INC
01.2003 - 01.2006
Coordinated and attended first time homebuyers’ closings.
Recruited for and facilitated First Time Homebuyers education workshop.
Performed pre and post eviction counseling, emergency shelter referrals.
Accompanied and advocated in Court (when client is served).
Mediated problems and resolved housing issues with clients, banks, landlords and lawyers.
Interviewed potential applicants and verified income to determine eligibility.
Created client file, Case Management and maintain records according to ULPBC, HCD, HUD within Federal guidelines.
Provided counseling to clients on all aspects of housing such as Reverse Mortgages, Foreclosures, Rental Assistance and First Time Home Buyers.
Education
Bachelor of Arts - Organizational Management
Palm Beach State College
Lake Worth, FL
12.2020
Skills
Customer Focus
Time Management
Project Management
Effective Communicator
Team Leadership and Support
Scheduling & Planning
Employee Recognition
Research & Logistics
Training & Evaluation
Public Relations/Outreach
Critical Thinking
Assessment/Testing
Fundraising
Conflict Resolution & Management
Employer and Staff
Confidentiality
Case Management
Community Engagement
Proficient in Microsoft Office Suite
Lobbying
Audit and school
Certification skilled
Experienced in VAN, Slack, Hustle, and other Apps &
Experienced Manager and Supervisor
Outreach
Accomplishments
Community Education Council - Board Member 2020-2022 (District 4)
New York City Health & Hospitals Community Advisory Board Member- 2022- Present