Teisha Smith
Suitland,MD
Summary
- Expertly handled the flow of tasks and requests related to facilities, space, and lease management, collaborating closely with the Project Manager.
- Demonstrated the ability to telework efficiently when required by the COR, maintaining productivity.
Overview
9
9
years of professional experience
Work History
Receptionist Administrator
Janney Elementary School
10.2022 - Current
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
Summer Camp Office Manager
National Presbyterian School
06.2021 - 08.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Regularly walked the building to observe and resolve issues related to signage, hallways, reception areas, and break rooms; submitted tickets for timely issue resolution.
Office Administrative Assistant
Sunflower Preschool
09.2018 - 10.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Responded to inquiries from callers seeking information.
- Interviewed customers about their experiences with Workplace Solutions services and made recommendations for improvements to enhance customer satisfaction.
- Printed signage inserts for offices and conference rooms and assisted Office Services staff with installation and other administrative tasks as needed.
Preschool Director
Concordia Church
01.2015 - 07.2018
- Supervised teaching staff and resolved issues.
- Collaborated with staff to create an inclusive environment, accommodating diverse learning needs.
- Maintained compliance with state licensing regulations through diligent record keeping and routine inspections preparation.
- Managed daily operations, ensuring efficient scheduling, budgeting, and resource allocation for optimal program performance.
- Created and delivered new employee orientation welcome kits, coordinating with the Workplace Solutions Department for necessary supplies.
Education
BA Criminal Justice - Applied Behavior Analysis
Trinity Washington University
Washington, DCBachelor Of Science And/with Education Degree -
Indiana University Northwest
Gary, INAssociate Of Applied Science - Criminal Justice
Sanford-Brown College - McLean
Mclean, VA05.2013
Skills
- Reception Management
- File Organization
- Multi-line phone operation
- Appointment Setting
- Mail handling
- Document Management
- Appointment Scheduling
- Calendar Management
- Scheduling appointments
Timeline
Receptionist Administrator
Janney Elementary School
10.2022 - Current
Summer Camp Office Manager
National Presbyterian School
06.2021 - 08.2023
Office Administrative Assistant
Sunflower Preschool
09.2018 - 10.2022
Preschool Director
Concordia Church
01.2015 - 07.2018
BA Criminal Justice - Applied Behavior Analysis
Trinity Washington University
Bachelor Of Science And/with Education Degree -
Indiana University Northwest
Associate Of Applied Science - Criminal Justice
Sanford-Brown College - McLean
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