Teisha Smith
Suitland,MD
Summary
- Expertly handled the flow of tasks and requests related to facilities, space, and lease management, collaborating closely with the Project Manager.
- Demonstrated the ability to telework efficiently when required by the COR, maintaining productivity.
Overview
9
9
years of professional experience
Work History
Receptionist Administrator
Janney Elementary School
Washington, DC
10.2022 - Current
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
Summer Camp Office Manager
National Presbyterian School
Washington DC
06.2021 - 08.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Regularly walked the building to observe and resolve issues related to signage, hallways, reception areas, and break rooms; submitted tickets for timely issue resolution.
Office Administrative Assistant
Sunflower Preschool
09.2018 - 10.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Responded to inquiries from callers seeking information.
- Interviewed customers about their experiences with Workplace Solutions services and made recommendations for improvements to enhance customer satisfaction.
- Printed signage inserts for offices and conference rooms and assisted Office Services staff with installation and other administrative tasks as needed.
Preschool Director
Concordia Church
Upper Marlboro, MD
01.2015 - 07.2018
- Supervised teaching staff and resolved issues.
- Collaborated with staff to create an inclusive environment, accommodating diverse learning needs.
- Maintained compliance with state licensing regulations through diligent record keeping and routine inspections preparation.
- Managed daily operations, ensuring efficient scheduling, budgeting, and resource allocation for optimal program performance.
- Created and delivered new employee orientation welcome kits, coordinating with the Workplace Solutions Department for necessary supplies.
Education
BA Criminal Justice - Applied Behavior Analysis
Trinity Washington University
Washington, DCBachelor Of Science And/with Education Degree -
Indiana University Northwest
Gary, INAssociate Of Applied Science - Criminal Justice
Sanford-Brown College - McLean
Mclean, VA05.2013
Skills
- Reception Management
- File Organization
- Multi-line phone operation
- Appointment Setting
- Mail handling
- Document Management
- Appointment Scheduling
- Calendar Management
- Scheduling appointments
Timeline
Receptionist Administrator
Janney Elementary School
10.2022 - Current
Summer Camp Office Manager
National Presbyterian School
06.2021 - 08.2023
Office Administrative Assistant
Sunflower Preschool
09.2018 - 10.2022
Preschool Director
Concordia Church
01.2015 - 07.2018
BA Criminal Justice - Applied Behavior Analysis
Trinity Washington University
Bachelor Of Science And/with Education Degree -
Indiana University Northwest
Associate Of Applied Science - Criminal Justice
Sanford-Brown College - McLean