Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teisha Thompson

Henderson,KY

Summary

Dynamic and results-oriented professional with extensive experience in the hospitality sector, notably at Applebee's Grill + Bar. Excelled in enhancing customer satisfaction through exceptional service and efficient problem resolution. Skilled in food safety and team collaboration, I significantly contributed to creating memorable dining experiences. Proven ability to train staff and improve operational efficiency, ensuring high standards of cleanliness and service. Resourceful professional in the food preparation and serving industry, known for high productivity levels and ability to efficiently complete tasks. Skilled in menu planning, kitchen equipment use, and maintaining hygiene standards. Exceptional at time management, teamwork, and adaptability, ensuring smooth kitchen operations and positive customer experiences. Excel in fast-paced environments by leveraging strong organizational and communication skills. Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations. Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests. Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business. Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team. A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

3
3
years of professional experience

Work History

Dietary Aide

colonial assisted & independent living
Henderson, KY
01.2024 - 05.2024
  • Cleaned and sanitized kitchen equipment and surfaces.
  • Served food and beverage items to residents, meeting therapeutic diets.
  • Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
  • Filled and served various beverages for customers.

Server

Applebee's Grill + Bar
Henderson, KY
01.2024 - 05.2024
  • Responded to ad hoc cleaning duties at end of shift.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Greeted guests and provided menus.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Stocked service areas with supplies during slow periods.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Informed customers of daily specials and signature menu items.
  • Took orders from customers accurately and in a timely manner.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Provided excellent customer service to ensure satisfaction.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Delivered food orders promptly and courteously.
  • Stayed informed about daily specials, new menu items, promotions.

Server

Frisch's Big Boy
Lexington, KY
08.2021 - 07.2022
  • Responded to ad hoc cleaning duties at end of shift.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Took orders from customers accurately and in a timely manner.
  • Stocked service areas with supplies during slow periods.
  • Provided excellent customer service to ensure satisfaction.
  • Followed health safety guidelines when preparing and serving food products.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Trained new employees to perform duties.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Assisted in training new servers.
  • Greeted guests and provided menus.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Filled condiments and napkin containers during slack periods.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Provided exceptional service to high volume of daily customers.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Delivered food orders promptly and courteously.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

High School Diploma -

Castle High School
05-1999

Some College (No Degree) -

Henderson Community College
Henderson, KY

Skills

  • Food safety
  • Dietary planning
  • Cleaning procedures
  • Time management
  • Customer service
  • Employee training
  • Team collaboration
  • Effective communication
  • Problem resolution
  • Guest engagement
  • Dining room setup
  • Restaurant experience
  • Table setting
  • Cooking
  • Heavy lifting
  • Sanitization
  • OSHA compliance
  • Hygiene standards
  • Relationship building
  • Kitchen organization
  • Scheduling and planning
  • Dining room service
  • Fast food experience
  • Detail-oriented
  • Healthcare
  • Food presentation
  • Cooking techniques
  • Cleaning and sanitizing
  • Sanitation practices
  • Kitchen operations
  • Meal preparation
  • Nutrition
  • Problem-solving
  • [Type] tool use
  • Dietary guidelines
  • Flexible schedule
  • Food preparation
  • Food handling safety
  • Customer satisfaction
  • Time management abilities
  • Hospitality and accommodation
  • Tableside service
  • Guest relations management
  • Adaptability and flexibility
  • Attention to detail
  • Verbal communication

Timeline

Dietary Aide

colonial assisted & independent living
01.2024 - 05.2024

Server

Applebee's Grill + Bar
01.2024 - 05.2024

Server

Frisch's Big Boy
08.2021 - 07.2022

High School Diploma -

Castle High School

Some College (No Degree) -

Henderson Community College
Teisha Thompson