Tejas Amin
Marlton,NJ
Overview
11
11
years of professional experience
1
1
Certification
Work History
Payroll
Elecourt Motel
01.2011 - 11.2021
- Streamlined payroll processes by implementing efficient systems and software to reduce errors and save time.
- Enhanced employee satisfaction by addressing payroll inquiries promptly and accurately, ensuring timely payments.
- Ensured compliance with federal and state regulations by maintaining updated knowledge of tax laws and reporting requirements.
- Managed accurate and timely processing of multi-state payrolls for hundreds of employees, reducing discrepancies.
Receptionist, Taking Clients
Meredith Tax Service
01.2017 - 04.2020
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Reduced incoming call response time by implementing an effective call routing system.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
- Resolved customer problems and complaints.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Handled assignments independently with good judgement and critical thinking skills.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Routed incoming mail and messages to relevant personnel without delay.
Education
Associate of Arts -
Cumberland County College
Vineland, NJ12.2011
Skills
- Expense Reports Handling
- Payroll Fraud Prevention
- Payroll Vendor Management
- Payroll Metrics Tracking
- Payroll Error Correction
- Payroll Data Security
- Payroll Auditing
- Payroll Documentation
- Direct Deposit Management
- Payroll Tax Filing
- ADP Workforce Now
- Microsoft Office
- Math Skills
- Timekeeping
- Numeracy Skills
- Checking Time Cards
Certification
- Payroll Certification,
- National Association of Certified Public Bookkeeper (NACPB)
Timeline
Receptionist, Taking Clients
Meredith Tax Service
01.2017 - 04.2020
Payroll
Elecourt Motel
01.2011 - 11.2021
Associate of Arts -
Cumberland County College