Hardworking team member with hands-on experience in customer service, payment processing, and sales. Strong communicator and cooperate with all. Always eager to learn new processes with ease and understanding of your company's standards.
Overview
3
3
years of professional experience
Work History
Team Member
Shake Shack
Danbury, CT
10.2024 - Current
Packed orders and assisted customers if needed
Operated the cashier and provided excellent hospitality to guests.
I started to easily show improvement, which led to me being trained on all six stations and passing tests to get certified.
Cashier/Sales Associate
Burlington
Danbury, CT
08.2023 - 09.2024
Provided excellent customer service while promoting loyalty programs and credit cards to increase reach weekly/monthly goals.
Followed company security procedures for handling large sums of money.
Performed other duties as assigned by management.
Cashier/Safety Monitor
Jumpz/Thrillz
Danbury, CT
01.2023 - 07.2023
At the cashier, I set up the customers' time they wanted to spend at the park, and completed transactions for them.
Switching over to monitor, I was focusing more on customer safety, always assuring customers, and providing help if needed.
Always would look around for extra work and tried my best to give a hand when i had the chance
Education
Business - Business Finance
Naugatuck Valley Community College
Waterbury, CT
Skills
Very easy to coach
Quick to adapt to different or difficult situations
Efficient problem solver on and off the clock
Great communication skills and social awareness (body language, tone of voice, appearance, facial expressions)
Time management
Detail oriented
Affiliations
I recently started to enjoy reading books self help/informational books. I was want to increase my knowledge in ways that can help me grow in all aspects of life
I love being outdoors and more specifically I love to fish. It helps me stay calm and patient, also a great way to get off my phone for a while.
I try my absolute best to be in the gym or play basketball atleast 3-5 time a week. Physical activity is very important for not only the body but also the mind. From my past experience playing football staying consistent with physical activity helps build mental toughness and discipline which is something I strive for.
Accomplishments
I earned my varsity spot on the Danbury High School football team my first year playing. I had a great time being apart of the team and later on being a leader as the offensive line captain my senior year. I also received an award for being the most improved player at my senior year banquet.
Certified Veterinary Technician at VCA Veterinary Referral and Emergency CenterCertified Veterinary Technician at VCA Veterinary Referral and Emergency Center