Summary
Overview
Work History
Education
Skills
Timeline
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Tejaswini Pillalamarri

Manager, Analytics
Dallas,TX

Summary

Highly skilled Analytics Manager with a proven track record of implementing data-driven strategies that drive business growth and improve customer retention. Adept at developing and implementing data analytics strategies that result in significant increases in customer acquisition, cross-selling opportunities, and data quality. Strong expertise in analyzing large datasets, creating actionable insights, and providing technical guidance to improve team productivity and accuracy in data analysis.

Overview

13
13
years of professional experience
1
1
year of post-secondary education

Work History

Manager, Analytics

Phoenix Innovations LLC
01.2024 - Current
  • Spearheaded implementation & delivery of integration projects for the SaaS product, MIDAS - A Value Driven Reverse Logistics solution that brought in 1.2 Million revenue within 4 months.
  • Developed and implemented data analytics strategy that resulted in 25% increase in customer retention and 20% improvement in cross-selling opportunities.
  • Designed and documented process and data flows for establishing data pipelines to support analyses
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels

Senior Business Data Analyst

Phoenix Innovations LLC
1 2022 - 12.2023
  • Managed Design & development of multiple products across the organization like Hummingbird, a Liquidation & Auction management platform and Blackbox, a supply chain analytics tool
  • Developed forecast models to predict the price of Mobility devices of different grades by performing product reputation analysis
  • Defined KPIs/metrics and built advanced analytics dashboards using Tableau and SQL Server database
  • Employed Python skills to create and implement Disposition Routing and Build Plan algorithm for Distribution Centers.
  • Identified opportunities to improve data accuracy and reliability, implementing data governance policies that resulted in 15% increase in data quality and 10% improvement in data-driven decision making.

Business Data Analyst

Phoenix Innovations LLC
02.2020 - 12.2021
  • Built complex Tableau dashboards to provide insightful analysis which helped stakeholders to identify growth opportunities and maximize the profit
  • Performed analysis on Transportation cost metrics and provided insights on Cost reduction which helped Forward Logistics Distribution Centers reduce the cost by $8 Million per year
  • Designed and customized data models for Data warehouse supporting data from multiple sources on real time
  • Worked closely with Planning, Logistics, Sales, and customer service teams to handle data issues, data analysis, data verification, change requests, and adhoc / planned requests

Senior Technology Analyst

Infosys Limited
06.2015 - 07.2017
  • Led a team of 8 responsible for the development of Remediation frameworks, the robotic tools which identify unhealthy orders, categorize, and remediate the same using SQL, Java Script, Unix scripts which slashed the manual efforts by 70%
  • Designed and configured custom reports, segments, and filters for deep dive data analysis.

Business Intelligence Developer

Infosys Limited
01.2013 - 05.2015
  • Designed, developed, and implemented large and complex database systems comprising 100+ tables with a user-friendly interface for others to leverage, based on the end user's requirements using T-SQL
  • Developed interactive reports with SSRS, using the report parameters, query parameters, Filters and Expressions for the multiple teams and Business owners.

Systems Engineer

Infosys Limited
07.2011 - 12.2012
  • Primary POC for Business Process Verification Testing for MTM (Multi Technology Mix), new broadband product of Australia
  • Performed a system and integrated testing for telecom product ASMS for Complete end-to-end flow in OSS space

Education

Master of Science - Computer And Information Sciences

Southern Arkansas University
Magnolia, AR
08.2018 - 12.2019

Skills

  • Business Development

  • Strategic Planning

  • Operations Management

  • ETL development

  • Business Intelligence

  • Data Warehousing

  • Advanced analytics

  • Data Visualization

Timeline

Manager, Analytics

Phoenix Innovations LLC
01.2024 - Current

Business Data Analyst

Phoenix Innovations LLC
02.2020 - 12.2021

Master of Science - Computer And Information Sciences

Southern Arkansas University
08.2018 - 12.2019

Senior Technology Analyst

Infosys Limited
06.2015 - 07.2017

Business Intelligence Developer

Infosys Limited
01.2013 - 05.2015

Systems Engineer

Infosys Limited
07.2011 - 12.2012

Senior Business Data Analyst

Phoenix Innovations LLC
1 2022 - 12.2023

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Tejaswini PillalamarriManager, Analytics