TEKABE ALEMU
Clarksburg,MD
Summary
Proactive Office Services Assistant/Duplication Specialist with extensive experience in mail distribution, front desk management, and document scanning using advanced software. Successfully managed high-volume copy projects and maintained equipment to ensure quality and efficiency. Skilled in inventory management, customer service, and organizing company events to boost team morale.
Office services professional with proven track record in supporting administrative functions and streamlining office operations. Known for reliability and adaptability in dynamic settings, ensuring smooth team collaboration and goal achievement. Skilled in document management, scheduling, and communication.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Office Services Assistant/ Duplication Specalist
Akin Gump
04.2009 - Current
- Distributed incoming mail from shipments, couriers and postal delivery to [Number] departments within organization.
- Managed front desk area by welcoming and greeting visitors and responding to in-person requests.
- Used scanner and [Software] to scan important documents into computer system.
- Answered telephone calls and read emails to redirect calls and forward emails to appropriate personnel.
- Monitored stock of office supplies to report shortages to management.
- Operated [Type] and [Type] postage equipment to register weight of packages, automatically open letters and apply meter postage on outgoing mail.
- Consistently met deadlines and exceeded expectations through diligent time management skills, prioritizing tasks according to urgency and impact on company goals.
- Improved response times to customer inquiries by efficiently routing phone calls and emails to appropriate personnel for prompt resolution of concerns.
- Provided support for employees with technical issues, resolving problems quickly to minimize downtime and maximize productivity.
- Organized company events such as holiday parties or team-building activities, boosting employee morale and camaraderie.
- Managed incoming and outgoing mail, ensuring timely delivery and accurate distribution to relevant departments.
Copy and Print Specialist
Merill Corporation
11.2007 - 03.2009
- Assisted customers in selecting appropriate materials and formats for their printing needs, ensuring optimal results.
- Managed inventory levels of supplies and materials, reducing waste and maintaining cost-effective operations.
- Maintained a well-organized workspace, leading to improved efficiency and faster project completion times.
- Worked closely with sales teams to strategize promotional campaigns for the company''s print and copy services, resulting in increased business.
- Produced custom-printed materials catering to specific client requirements while adhering to strict deadlines.
- Delivered high-quality print products by consistently calibrating and maintaining equipment to manufacturer standards.
- Reduced turnaround time for projects with effective communication between clients and team members.
- Collaborated with graphic designers to ensure accurate reproduction of client designs, resulting in satisfied customers.
- Enhanced customer satisfaction by providing efficient and accurate print and copy services.
- Prepared detailed quotes for prospective clients based on their specific requirements after understanding their objectives thoroughly.
- Performed regular maintenance checks on all equipment which resulted in minimal downtime due to technical issues.
Copy Operator
Reliable Copy Service
04.2005 - 10.2007
- Contributed to a positive work environment by maintaining open communication with colleagues and supervisors.
- Provided assistance to coworkers, sharing knowledge of copier functions and troubleshooting techniques.
- Continuously updated knowledge on new equipment models and features to stay current with industry standards.
- Implemented proper filing systems for easy retrieval and organization of completed jobs and ongoing projects.
- Completed high-volume copy projects in a timely manner, ensuring deadlines were met consistently.
- Maintained a clean, organized workstation to promote efficient workflow and minimize distractions or disruptions in productivity levels.
- Offered support in other departments when needed, demonstrating versatility and adaptability within the workplace.
- Increased accuracy in finished projects by thoroughly proofreading documents before submitting them to clients.
- Prioritized urgent tasks effectively, ensuring that time-sensitive projects were always completed first.
Education
Associate of Arts - Geography
KOTEBE COLLEGE OF TEACHER EDUCATION
ADDIS ABABA , ETHIOPIA06-2002
Skills
- Administrative support
- Office management
- Data entry
- File organization
- Document preparation
- Telephone etiquette
Certification
PHELEBOTOMY TECHNICIAN
- HEALTCARE
Languages
AMHARIC
Full Professional
Timeline
Office Services Assistant/ Duplication Specalist
Akin Gump
04.2009 - Current
Copy and Print Specialist
Merill Corporation
11.2007 - 03.2009
Copy Operator
Reliable Copy Service
04.2005 - 10.2007
Associate of Arts - Geography
KOTEBE COLLEGE OF TEACHER EDUCATION
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