Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tekayla Wilson

Norfolk,Va

Summary

Goal-focused professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments. Consistently positive, friendly and committed to reaching business goals.

Overview

14
14
years of professional experience

Work History

Retail Banker III

Woodforest National Bank
08.2024 - Current
  • Processed customer transactions efficiently, ensuring high levels of accuracy and compliance with banking regulations.
  • Assisted clients with account inquiries, fostering positive relationships and enhancing customer satisfaction.
  • Educated customers on bank products and services, promoting financial literacy and informed decision-making.
  • Implemented new operational procedures to streamline workflow and reduce transaction times for staff and clients.

Leasing Consultant

The Franklin Johnston Group
04.2022 - 04.2024
  • Facilitated property tours, showcasing amenities and enhancing tenant engagement.
  • Managed lease agreements, ensuring compliance with legal requirements and company policies.
  • Developed marketing strategies to promote available units and increase occupancy rates.
  • Collaborated with maintenance teams to address tenant concerns and improve service delivery.

Retail Banker III

Woodforest National Bank
11.2016 - 03.2022
  • Collaborated with management to develop marketing campaigns that increased product awareness among target demographics.
  • Led branch compliance audits, ensuring adherence to internal policies and external regulatory standards for risk management.
  • Followed through on risk and compliance processes and policies to safeguard customer assets, maintain privacy and act in best interest.

Levis Specialist

Macys
10.2011 - 03.2016
  • Won store sales competition for Levis, resulting in overall store goals to be exceeded.
  • Offered product, service consultations and employed upselling techniques.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas 100% or more.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Sold various products by explaining unique features and educating customers on proper application.

Education

Bachelor of Arts - Fine Arts

Norfolk State University
Norfolk, Va
05.2009

Skills

  • Professional and polished presentation
  • Multitasking and prioritization
  • Detail oriented
  • Cash handling
  • Branch operations
  • Customer service

Timeline

Retail Banker III

Woodforest National Bank
08.2024 - Current

Leasing Consultant

The Franklin Johnston Group
04.2022 - 04.2024

Retail Banker III

Woodforest National Bank
11.2016 - 03.2022

Levis Specialist

Macys
10.2011 - 03.2016

Bachelor of Arts - Fine Arts

Norfolk State University

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