Tekeisha Burns

Experienced professional with Master of Business Administration and Bachelor of Business Administration & Computer Information Systems. Office management and organizational skills that have led to increasing efficiency and improving customer satisfaction. Demonstrated ability to achieve targeted goals, meet budgets, and excel in challenging situations. Ability to quickly building rapport, establish trust, and motivate staff at all levels. Outstanding problem solving, critical thinking, and communications skills. Expertise in creating, developing, and implementing administrative process improvements that streamline operations and ensure a smoothly run enterprise, with excellent functional and technical computer support skills. Seeking to leverage skills and experience in a technical role in Information Security, Policy and Plans, Project Management, Network/Customer Support or Systems Administration which I can significantly contribute to the overall success of a respected organization.

IT professional with thorough understanding of system administration and network management. Proven ability to troubleshoot complex issues and deploy effective solutions. Highly reliable team player with focus on collaboration and adaptability to meet evolving technical needs. Proficient in cybersecurity measures and system upgrades.

Knowledgeable [Desired Position] with solid background in managing and optimizing IT systems and infrastructure. Successfully implemented network security protocols and streamlined support processes to enhance productivity. Demonstrated problem-solving skills and effective communication in fast-paced environments.

• Trained and led technical support teams of more than [Number] support specialists.
• Collaborated with team of [Number] in the development of [Project name].
• AUDS

• CompTIA Advanced Security Practitioner (CASP+) - CompTIA
• Issued: Aug 2021 - Expires: Aug 2024
• Credential ID: COMP001021905031

• Secretary (Board Member), Daegu Civilian Spouses Club (DCSC), Daegu, South Korea - 2021- present
• Facilitator, Protestant Women of the Church (PWOC), Daegu, South Korea – Sept 2021 to present
• Member, Daegu Civilian Spouses Club (DCSC), Daegu, South Korea - 2020- present
• Member, Toastmaster of West Georgia 2011-2012
• Member, Phi Gamma Nu—Professional Business Fraternity
• Member, SIFE (Students In Free Enterprise)
• Member, Big Brothers/Big Sisters, Troy, Alabama

• 2015-2017: 4th Battalion, 518th Regiment (98th Trng Div), Maxwell AFB, AL
• Supply/Executive Logistics Officer
• Supervisor: LTC Scott Romero (COL now)
• 48 Hrs per Month
• Oversaw the financial and management matters relating to stocks supplied or received in the (Alpha Company, Bravo Company, and Battalion) organization. Served as stand in executive officer to provide coaching and administrative support for commander. Major responsibilities include preparation of supply orders, stock management, management of supplies, budget preparations and records keeping. Areas of specials emphasis are Unit Status Report, Sensitive items and Cyclic Inventories, Supply Services, Lodging-In-Kind, and Subsistence-In-Kind.
• Key Accomplishments:
• Ensured all closeouts, receipts, and taskers were completed in a timely fashion.
• Utilized negotiation skills to settle an $11,000 outstanding bill with local hotel for the Lodging-In-Kind program.
• Completed 100% accountability of Soldiers and equipment on several occasions.
• Successfully coordinated transporting Soldiers across state lines for SRP, Weapons Qualification, an AT missions on multiple occasions.
• Analyze the statistical trends of past and future market to project what requirements are needed based on the mission at hand or customer demand.
• Possessed strong organizational, customer service, and communication skills; very detail-oriented team player with the ability to multi-task and meet deadlines.
• Successfully coordinated command and control communications, computers, information management requirements and provide support with Network Enterprise Center
• 10% Cyclic inventories were successfully done on a monthly basis.
• Plans, Organizes, Directs, and Coordinates work for effective results and to accomplish the mission by working independently and as a group.
• Solved problems aim to achieve cost-effective and efficient workflows while overseeing Soldiers and providing leadership and direction.
• Worked diligently to ensure the well-being of Soldiers and build a strong rapport with subordinates.
• Completed the online and classroom training for Global Combat Support System – Army (GCSS-Army)
• Maintained 100% documentation for all Government Purchase Card (GPC) requests such as disputes, purchase logs, purchase authority, written requests, funding availability and etc.
• Prepared purchase orders
• Established and coordinated the operating procedures for receiving, handling, storing and shipping goods…
• Inventory incoming stock and reconcile it with requisitions
• Continuously maintained a basic knowledge of regulatory guidelines, material management, numerical and analytics skills and the mail orderly program.
• Also, my goal to provide supervising and mentoring, organization skills, great customer service, and help subordinates develop decision making skills.
• Obtained approvals from brigade on any purchases that needed to be made not authorized at my level.