Tekelia Washington
North Charleston,SC
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Advanced Pharmacy Technician
US Department of Veterans Affairs
09.2021 - 02.2022
- Stocked, labeled, and inventoried medication to keep accurate records.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Counted and labeled prescriptions with correct item and quantity.
- Coordinated verification and filling of more than 1,000 daily prescriptions in high-volume retail pharmacy environment
Housekeeper
Hyatt Place
08.2021 - 08.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition
- Adhered to professional house cleaning checklist
Housekeeping
Holiday Inn Express and Suites
03.2021 - 04.2021
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
- Reported damages, maintenance problems, safety issues, and potential hazards to management.
- Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
- Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
- Emptied trash receptacles throughout day to maintain sanitary levels of trash cans on premises.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Handled requests for extra linens, toiletries and other supplies.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
Certified Pharmacy Technician
Walgreens
02.2021 - 03.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Communicated directly with doctors offices via telephone, fax and email.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Assisted in preparation, distribution and storage of pharmaceuticals.
Package Handler
FedEx Ground
11.2020 - 01.2021
- Followed safety regulations to maintain safe work environment
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses
- Assembled, sealed, and loaded packages into correct trucks
- Followed verbal and written instructions to properly move and ship products
- Collaborated with other package handlers to provide prompt and accurate delivery of orders
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions
- Stored and secured packages in designated areas to prevent damage and theft
- Loaded package containers onto forklifts and transported into packaging areas
- Maintained accurate records of incoming and outgoing packages and shipments for future reference
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network
- Assembled pallets and crates for secure transportation of materials
- Successfully navigated large shipments of materials through tight spaces and busy facilities
- Managed warehouse operations and verified proper shipment procedures
Certified Pharmacy Technician
Spartanburg Regional Healthcare System
06.2020 - 11.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Handled stock and order supplies of medicines and drugs.
- Dispensed and procured medicinal products and supplies used in hospital.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
Certified Pharmacy Technician
Prisma Health/ Prisma Health Upstate
02.2019 - 06.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Coordinated verification and filling of more than thousands daily prescriptions in high-volume Hospital pharmacy environment.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Certified Pharmacy Technician
CVS Health
11.2017 - 04.2019
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Coordinated verification and filling of more than 1,000 daily prescriptions in high-volume retail pharmacy environment.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Counted, measured, and compounded medications following standard procedures.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Counted, measured and compounded medications following standard procedures.
- Collected co-payments or full payments from customers.
Pharmacy Technician
Rite Aid
11.2015 - 11.2017
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Entered and processed patients' prescriptions into internal system.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Counted, measured and compounded medications following standard procedures.
- Resolved third-party billing, computer system and customer service issues.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
Pharmacy Technician
Kmart
04.2013 - 11.2015
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Entered and processed patients' prescriptions into internal system.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Collected co-payments or full payments from customers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Managed opening and closing duties for pharmacy.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
Education
No Degree -
Grantham University
Lenexa, KS11.2023
Bachelor of Science - Biology
BENEDICT COLLEGE
Columbia, SC07.2018
Diploma - Pharmacy
Virginia College - Birmingham
Birmingham, AL04.2013
Skills
- Troubleshooting Malfunctioning Equipment
- Administrative Support
- Serve Customers
- Storage Maintenance and Security
- Team Collaboration
- Pharmacy Operations
- FDA and HIPAA Compliance
- Aseptic Techniques
- Intravenous Admixture Preparation
- High-Volume Environments
- Drug Compounding
- Payment Verification
Certification
National Pharmacy Technician Certification (PTCB)
Certified Pharmacy Technician (CPhT)
January 2022 to January 2024
Timeline
Advanced Pharmacy Technician
US Department of Veterans Affairs
09.2021 - 02.2022
Housekeeper
Hyatt Place
08.2021 - 08.2021
Housekeeping
Holiday Inn Express and Suites
03.2021 - 04.2021
Certified Pharmacy Technician
Walgreens
02.2021 - 03.2021
Package Handler
FedEx Ground
11.2020 - 01.2021
Certified Pharmacy Technician
Spartanburg Regional Healthcare System
06.2020 - 11.2020
Certified Pharmacy Technician
Prisma Health/ Prisma Health Upstate
02.2019 - 06.2020
Certified Pharmacy Technician
CVS Health
11.2017 - 04.2019
Pharmacy Technician
Rite Aid
11.2015 - 11.2017
Pharmacy Technician
Kmart
04.2013 - 11.2015
No Degree -
Grantham University
Bachelor of Science - Biology
BENEDICT COLLEGE
Diploma - Pharmacy
Virginia College - Birmingham
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