Tekesha Jordan
The Academy Child Development Centers
Shelbyville,TN
16
years of professional experience
Dedicated professional with a strong background in childcare, customer service, and facility maintenance. Experienced in classroom management and early childhood education, ensuring clean and safe environments. Proven communication and problem-solving skills enhance support for children's development and organizational needs. Authorized to work in the US for any employer
Work History
Daycare Teacher
11 Months- Supervised and engaged younger children, fostering safety and nurturing environment
- Facilitated potty training and diaper changes, promoting children's hygiene and independence
- Facilitated potty training and diaper changes, supporting children's hygiene and independence
- Coordinated classroom organization and daily routines, ensuring smooth operations
Call Center Representative
6 Years 11 Months- Navigated customer databases to efficiently resolve inquiries and enhance customer experience
- Demonstrated strong communication skills by addressing customer concerns professionally
- Resolved customer problems and issues, increasing customer satisfaction
- Provided customer service support, achieving positive feedback from clients
- Documented notes in system to ensure seamless follow-up and effective issue resolution
- Resolved customer problems to improve satisfaction and foster positive client relationships
USDA Helper
2 Years 1 Month- Removed bad and bruised chickens to uphold product quality and safety standards
- Washed machines to ensure cleanliness and compliance with USDA regulations
- Rehung chickens on processing lines to ensure smooth workflow during production. on processing lines to support efficient workflow
Line Assembly
1 Year- Positioned pens and markers on the production machine to ensure consistent workflow.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Housekeeping Cleaner
3 Months- Cleaned rooms, hallways, and public areas to meet health and safety standards
- Executed cleaning of rooms, hallways, and public areas, ensuring adherence to health and safety standards
- Organized and restocked storage areas and carts, facilitating efficient workflow and readiness for cleaning tasks
- Maintained storage areas and carts well-stocked, clean, and organized for efficient workflow
- Washed windows, walls, ceilings, and woodwork, ensuring a polished and sanitary environment for guest satisfaction
Housekeeping Cleaner
3 Months- Transported linens, towels, and cleaning supplies on wheeled carts to facilitate efficient cleaning operations
- Cleaned rooms, hallways, and public areas to ensure compliance with health and safety standards
- Conducted thorough cleaning and sanitization of guest areas, ensuring a welcoming environment.
- Operated industrial cleaning equipment to maintain cleanliness across multiple event spaces.
- Collaborated with team members to manage high-volume cleaning tasks during events and concerts.
Child Care Teacher
5 Months- Supplied diverse materials and resources to foster exploration and enhance learning activities and imaginative play
- Met children's basic needs through feeding, dressing, and changing diapers, ensuring a nurturing environment
- Instructed children in color, shape, number, and letter recognition, along with personal hygiene and social skills
- Established and enforced classroom rules and procedures to maintain order and promote a positive learning atmosphere
- Attended to children's basic needs by feeding, dressing, and changing diapers to ensure well-being
Child Care Teacher
1 Year 4 Months- Facilitated exploration and learning through diverse materials and resources for imaginative play and educational activities
- Supported children's well-being by addressing basic needs, including feeding, dressing, and changing diapers, to promote comfort and hygiene
- Instructed children in foundational skills, including colors, shapes, numbers, letter recognition, personal hygiene, and social skills, to prepare them for future learning
- Tended to children's basic needs by feeding, dressing, and changing diapers to ensure comfort and hygiene
Education
Associate of Arts And Sciences - Medical Billing And Specialist
No Degree - Child Development
High School Diploma
Skills
Toddler care
Early childhood education
Child development
Preschool experience
Classroom management
Classroom experience
Lesson planning
Teaching
Child Engagement
Working with children
Inventory management
Sanitation procedures
First aid
Child Phone Etiquette
Writing Skills
Communication Skills
Typing
Data Entry
Customer service
Math
Basic Math
Microsoft Lesson Delivery Server
Computer Skills
Computer operation
Operating Systems
Windows
Outlook
Math
HIPAA
Customer service
Windows
Childhood development
Child Engagement
Classroom Teaching
HIPAA
Accomplishments
- Managed classroom of 24 children ages 4years old to 5 years old, maintaining a safe, nurturing environment.
- Supervised groups of up to 12 children from three months to 5 years of age.
- Transitioned facility from paper to electronic filing system.
- Resolved product issue through consumer testing.
- Supervised team of 25 staff members.
Interests
Enjoying the art of baking and pastry-making
experimenting with recipes.
Cooking
I enjoy helping others and giving back to the community.
Knitting and Crocheting
Strategy Games
I participate in a variety of outdoor recreational activities.
Animal Care
Reading
Youth Development Programs
Dancing
Music
Watching Movies and TV Shows
Baking
Timeline
Daycare Teacher
The Academy Child Development Centers
09.2025 - CurrentRead More
Call Center Representative
Teleperformance
08.2018 - 07.2025Read More
USDA Helper
Tyson Foods Incorporated
07.2016 - 08.2018Read More
Line Assembly
LIFESTYLE STAFFING
03.2015 - 03.2016Read More
Housekeeping Cleaner
Bridgestone Arena
01.2014 - 04.2014Read More
Housekeeping Cleaner
Bridgestone Arena
01.2013 - 04.2013Read More
Child Care Teacher
New Life Academy Center
03.2012 - 08.2012Read More
Child Care Teacher
Hart to Heart Learning Center
09.2010 - 01.2012Read More
Ultimate Medical Academy-Tampa
Associate of Arts And Sciences from Medical Billing And Specialist
Read More
Nashville State Community College
No Degree from Child Development
Read More
Hunters Lane High School
High School Diploma
Read More
Additional information
- Skills
- Monitoring
- Reading Comprehension
- Speaking
- Writing
- Science
- Mathematics
- Management of Material Resources
- Management of Personnel Resources
- Time Management
- Judgment and Decision Making
- Active Learning
- Management of Financial Resources
- Operations Analysis
- Operation and Control
- Equipment Selection
- Equipment Maintenance
- Installation
- Operation Monitoring
- Quality Control Analysis
- Repairing