Tekheya Thompson
Lincoln,NE
Summary
Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Has a Positive attitude and committed to providing best possible service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receiving Associate
Tractor Supply Distribution Center
06.2023 - 02.2024
- Unloaded pallets and deliveries and organized products in warehouse.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
Machine Operator
Express Employment
06.2022 - 09.2022
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems
- Inspected finished products for quality and adherence to customer specifications.
Customer Support Specialist
IQor Global Services
02.2020 - 09.2021
- Processed over 50 customer service orders promptly to increase customer satisfaction daily
- Multitasked to handle diverse customer needs in high-volume setting, prioritizing tasks to keep up with challenging deadlines
- Developed customer service policies and procedures to meet and exceed industry service standards.
Assistant Manager of Operations
Timewise Food Stores
09.2018 - 02.2020
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports
- Monitored inventory and approved reorders of stock to secure necessary resources and meet customer demand.
Education
High School Diploma -
Lincoln Southeast High School
01.2012
Skills
- Microsoft Office PPM
- Google Drive
- Safety Compliance
- Reading Comprehension
- Forklift and Pallet Jack Operation
- Critical Thinking
- Attention to Detail
- Billing and Payment Processing
- Call center experience
- Organization
- Problem-solving abilities
- Active Listening
Accomplishments
Project Management Certificate via Google
Certification
Certified Project Manager
Timeline
Receiving Associate
Tractor Supply Distribution Center
06.2023 - 02.2024
Machine Operator
Express Employment
06.2022 - 09.2022
Customer Support Specialist
IQor Global Services
02.2020 - 09.2021
Assistant Manager of Operations
Timewise Food Stores
09.2018 - 02.2020
High School Diploma -
Lincoln Southeast High School
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