T. Elaine Williams
McDonough,GA
Summary
- Fantastic critical thinker with great memory and efficiently organize vast amounts of data. Great at performing internal audits, conducting investigative reporting and transcribing information.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Compliance Investigator II
Georgia Department of Community Health
03.2023 - Current
- Enhanced compliance processes by conducting thorough investigations and identifying areas for improvement.
- Completed field checks to verify licenses and permits for various business.
- Advised clients on compliance fraud and investigations, as well as potential remedies and required actions.
- Reviewed, documented and investigated allegations of suspected wrongdoing.
- Streamlined internal reporting systems for more efficient case management and resolution.
CPS Investigator/Case Manager
Georgia Department of Human Services
07.2022 - 12.2022
- Conducted thorough assessments of child abuse and neglect allegations, ensuring child safety and wellbeing.
- Testified in court proceedings as needed, providing accurate and detailed information on investigations conducted.
- Developed strong rapport with clients through empathetic listening and clear communication, fostering trust during difficult situations.
- Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
- Assessed each child's unique needs and coordinated delivery of appropriate services and resources.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Collaborated with multidisciplinary teams to develop comprehensive case plans for families in crisis.
Behavioral Health Counselor II
Georgia Department of Community Supervision
09.2020 - 08.2021
- Improved patient outcomes by implementing evidence-based treatment plans and closely monitoring progress.
- Enhanced treatment efficacy by collaborating with multidisciplinary behavioral health teams to assess and address individual needs.
- Assisted clients in developing coping strategies, promoting long-term mental health stability and resilience.
- Conducted comprehensive assessments to accurately diagnose mental health conditions, informing appropriate treatment recommendations.
- Developed effective crisis intervention plans, quickly deescalating high-stress situations to ensure patient safety.
- Counseled clients individually to provide strategies for becoming aware of strengths and adjusting socially to environments.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
Community Supervision Officer
Georgia Department of Community Supervision
12.2016 - 08.2020
- Enhanced public safety by effectively monitoring and supervising assigned caseload of offenders.
- Conducted thorough risk assessments for appropriate supervision strategies, reducing recidivism rates.
- Developed individualized case plans, addressing offender needs and promoting positive change.
- Maintained accurate records and documentation, ensuring compliance with department policies and procedures.
- Conducted home visits and field contacts, verifying offender residence and employment status.
- Provided timely court reports, offering recommendations for sentencing and supervision modifications.
- Managed caseload efficiently with prioritization of high-risk cases, increasing overall effectiveness in community supervision efforts.
Education
Master of Science - Public Safety Leadership
Capella University
Minneapolis, MNBachelor of Arts - Mass Media Arts
Clark Atlanta University
Atlanta, GAMaster of Science - Criminal Justice
Everest University
Tampa, FL04.2017
Skills
- Decision Making
- Legal Research
- Analytical Thinking
- Case Management
- Fraud Detection
- Attention to Detail
Timeline
Compliance Investigator II
Georgia Department of Community Health
03.2023 - Current
CPS Investigator/Case Manager
Georgia Department of Human Services
07.2022 - 12.2022
Behavioral Health Counselor II
Georgia Department of Community Supervision
09.2020 - 08.2021
Community Supervision Officer
Georgia Department of Community Supervision
12.2016 - 08.2020
Master of Science - Public Safety Leadership
Capella University
Bachelor of Arts - Mass Media Arts
Clark Atlanta University
Master of Science - Criminal Justice
Everest University
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