
Reliable and friendly professional with hands-on experience in customer service, hospitality, and front desk support. Known for being a fast learner, attentive listener, and team player who creates a positive and welcoming environment. Highly organized and dependable, with a strong work ethic and a passion for helping others. Skilled in multitasking, communicating clearly, and delivering excellent service in fast-paced settings. Eager to bring strong people skills and a positive attitude to a customer-focused role.
• Provided friendly, fast-paced customer service in a high-volume environment
• Accurately handled cash, credit, and mobile payments using POS systems
• Prepared and customized espresso beverages and food items to company standards
• Maintained a clean and organized workspace, including lobby, bar, and back-of-house
• Followed food safety, sanitation, and opening/closing procedures
• Worked efficiently as part of a team to keep wait times low and customers satisfied