Telaniesha Green
Houston,TX
Summary
Team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Determined to cut costs without impacting quality of products and services. Reliably committed to building high-performing teams. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills and excellent time management.
Overview
2
2
years of professional experience
Work History
Operations Manager
Foxtrot Aviation
03.2023 - Current
- Managed inventory and supply chain operations to achieve timely and accurate delivery equipment and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Introduced new methods, practices, and systems to reduce turnaround time.
Client Success Specialist
Beyond Finance
05.2022 - 12.2022
- Supported loan process by gathering loan documentation and assisting with loan processing and general loan analysis.
- Established strong relationships with key customers, resulting in increased customer loyalty.
- Monitored customer progress and addressed customer inquiries with timely and accurate updates.
- Played instrumental role in client satisfaction by working with operational teams for proper resolution of service issues.
Cabin Cleaning Team Lead
G2 Secured Staff
11.2021 - 05.2022
- Conducted security searches under seats and in compartments to locate misplaced or unauthorized items.
- Verified delivered supplies against requisition paperwork and documented discrepancies.
- Inspected aircraft for cracks, metal fatigue and other signs of wear or damage.
- Maintained accurate documentation of performed work and completed tasks.
Education
Bachelor of Science - CONTRUCTION MANAGEMENT
Texas Southern University
Houston, TXNo Degree - Carpentry And Masonry
NAVAL CONSTRUCTION TRAINING CENTER
Gulfport, MS03.2020
Associate of Arts -
Houston Community College
Houston, TX06.2018
Skills
- Labor Relations
- Customer Service
- Performance Monitoring
- Business Development
- Workflow Optimization
- Cross-Functional Collaboration
Timeline
Operations Manager
Foxtrot Aviation
03.2023 - Current
Client Success Specialist
Beyond Finance
05.2022 - 12.2022
Cabin Cleaning Team Lead
G2 Secured Staff
11.2021 - 05.2022
Bachelor of Science - CONTRUCTION MANAGEMENT
Texas Southern University
No Degree - Carpentry And Masonry
NAVAL CONSTRUCTION TRAINING CENTER
Associate of Arts -
Houston Community College
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