Carol Parker
The Bronx,NY
Summary
Knowledgeable and tech-savvy postal worker with mechanical skills. Trained to operate, maintain and repair high-volume sorting equipment. Well-versed in mail routing and computerized tracking. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Mail Handler
US Post Office
02.2010 - 05.2014
- Improved mail processing efficiency by sorting and organizing incoming and outgoing mail accurately and promptly.
- Ensured timely delivery of mail by loading and unloading trucks, as well as transporting sorted mail to appropriate areas within the facility.
- Maximized workplace safety with proper handling techniques for heavy or oversized packages.
- Minimized errors in mail distribution, carefully examining labels and barcodes to ensure accurate routing.
- Enhanced customer satisfaction, addressing inquiries regarding mail status or issues in a professional manner.
- Maintained a clean and organized workspace to facilitate efficient mail handling processes.
- Collaborated effectively with fellow Mail Handlers to streamline workflows and improve overall productivity levels.
- Utilized automated equipment for faster sorting, reducing manual labor requirements and increasing accuracy rates.
- Assisted in the training of new employees, sharing best practices for effective mail handling procedures.
Mail Processor
US Post Office
03.2004 - 09.2009
- Improved mail processing efficiency by implementing an effective sorting system.
- Streamlined workflow for faster mail delivery by maintaining a clean and organized workstation.
- Reduced errors in mail handling with thorough attention to detail and accuracy in labeling packages.
- Enhanced customer satisfaction by ensuring timely delivery of priority mails through careful prioritization of tasks.
- Maintained a safe working environment by adhering to all safety regulations and guidelines during mail processing activities.
- Collaborated with team members to achieve daily productivity goals and consistently meet deadlines for mail distribution.
- Utilized automated equipment for efficient mail sorting, resulting in increased speed and accuracy of the process.
- Handled confidential correspondence with utmost discretion, ensuring privacy and security of sensitive materials.
- Assisted customers with inquiries regarding package tracking or shipment status, providing prompt and accurate information.
- Conducted regular inventory checks on mailing supplies, replenishing stock as needed to avoid delays in processing activities.
Skills
- Distribution Services
- Postal Law Proficiency
- Mail Handling
- Post Office Operations
- Shipment Preparation
- Handling and Sorting Mail
- Mail Delivery
- Truck Loading
- Problem-Solving Skills
Timeline
Mail Handler
US Post Office
02.2010 - 05.2014
Mail Processor
US Post Office
03.2004 - 09.2009
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