Overview
Work History
Education
Skills
Timeline
Generic

TELECIA ROBINSON

BROOKLYN,NY

Overview

4
4
years of professional experience

Work History

Care Cordinator

Mount Sinai
New York, NY
04.2024 - 11.2024
  • Facilitated coordination between primary care physician and specialists to ensure continuity of care.
  • Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
  • Performed administrative duties such as filing paperwork, answering phones, and scheduling appointments.

Customer Service Representative

Haystagg
BROOKLYN, NY
11.2023 - 12.2023
  • Processed referrals from primary care physicians to specialists for further treatment or evaluation.
  • Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
  • Provided customer service by answering patient questions and addressing concerns.
  • Adhered to HIPAA regulations when handling confidential patient information.

Customer Service Representative

Insight Global
New York, NY
07.2020 - 04.2022
  • Assessed patient's need for additional resources such as home health aides or durable medical equipment suppliers in order to provide appropriate level of care.
  • Monitored patient progress and updated care plans accordingly.
  • Provided emotional support and counseling to patients during difficult times.
  • Scheduled evaluations and procedures for patients.

Education

Bachelor of Arts - Psychology

Medgar Evers College
Brooklyn, NY
06-2022

Skills

  • Care coordination
  • Customer service
  • Time management
  • Communication skills
  • Treatment planning

Timeline

Care Cordinator

Mount Sinai
04.2024 - 11.2024

Customer Service Representative

Haystagg
11.2023 - 12.2023

Customer Service Representative

Insight Global
07.2020 - 04.2022

Bachelor of Arts - Psychology

Medgar Evers College
TELECIA ROBINSON