Summary
Overview
Work History
Education
Skills
Timeline
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Teleia Williams

Beaumont,CA

Summary

Team-oriented retail professional with experience supervising daily sales floor operations. Skilled in relationship building, clear communication, and active listening—leading to consistent positive customer feedback and elevated store standards. Detail-focused and driven to apply strong leadership abilities to further develop team performance, enhance customer experience, and support overall company growth.

Overview

4
4
years of professional experience

Work History

Sales Supervisor

Reformation
Cabazon, CA
10.2023 - Current
  • Supervise and manage team performance to ensure daily sales goals are consistently met or exceeded
  • Monitor and analyze key performance indicators daily to drive results and improve efficiency
  • Oversee store operations, including Tuesday operations tasks, damages, and process compliance
  • Lead by example with a strong work ethic and professionalism to cultivate a high-performance, collaborative, and customer-focused team culture
  • Coach, mentor, and develop team members by providing regular feedback, training, and support to enhance skills and career growth
  • Collaborate with visual merchandising team to maintain brand standards and optimize product presentation
  • Maintain exceptional store standards, consistently resulting in positive customer feedback, improved team morale, and enhanced overall shopping experiences
  • Delegate tasks effectively based on individual strengths to optimize productivity and maintain operational efficiency during peak periods
  • Provide clear direction and set expectations to ensure all team members understand their roles and responsibilities
  • Recognize and celebrate team achievements to boost morale and reinforce a culture of success
  • Foster a positive, inclusive, and collaborative team environment that encourages open communication and shared accountability

Sales Associate

American Eagle Outfitters
Cabazon, CA
09.2021 - 10.2023
  • Managed POS while encouraging customers to sign up for loyalty programs and apply for the store credit card
  • Assisted multiple customers each shift by providing merchandise sales and recommending selected items
  • Boosted store revenue by promoting loyalty programs and credit cards.
  • Ensured high customer satisfaction by offering personalized outfit selection.
  • Elevated customer engagement through energetic and friendly service on the sales floor.

Education

Radiology

Crafton Hills College
Yucaipa, CA

Skills

  • Team leader and development
  • Sales Target Achievement
  • Store Operations Oversight
  • KPI Monitoring and Analysis
  • Training & Onboarding New Employees
  • Problem Solving & Decision Making
  • Communication & Interpersonal Skills
  • Merchandising & Visual Standards
  • Visual merchandising

Timeline

Sales Supervisor

Reformation
10.2023 - Current

Sales Associate

American Eagle Outfitters
09.2021 - 10.2023

Radiology

Crafton Hills College

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