Telesa Echols

• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
• Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
• Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
• Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.

Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Responded to customer requests for products, services, and company information.
• Assisted customers in navigating company website and placing online orders, improving overall user experience.

• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
• Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
• Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
• Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
• Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
• Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
• Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.