Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Telethia Green

Columbia,MD

Summary

Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities. Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care. Experienced healthcare team member proficient in biological specimen collection, mobility assistance and emergency situation management. Demonstrated strengths in building relationships, prioritizing tasks and managing time effectively. Hardworking and dedicated professional. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Commissary Worker

Aramark
Towson, MD
11.2023 - Current
  • Performed periodic inventory checks for accuracy in order tracking system.
  • Trained new employees on store policies and procedures.
  • Analyzed customer feedback surveys to identify areas needing improvement.
  • Operated cash registers and processed customer payments.
  • Ensured that all safety regulations were followed while handling food items and equipment.
  • Provided training assistance to new employees regarding store operations procedures.
  • Replenished supplies such as paper goods, plastic bags. as needed.
  • Resolved customer complaints in a timely manner according to store policies.
  • Assisted customers with product selection and ensured customer satisfaction.
  • Developed strategies to increase customer loyalty and repeat business.
  • Followed proper sanitation guidelines when handling food products.
  • Operated automated checkout systems efficiently and accurately.
  • Inspected and restocked merchandise shelves on a daily basis.
  • Managed the cash register, processed payments and issued receipts to customers.
  • Prepared weekly reports of store sales activities for management review.
  • Implemented loss prevention measures to reduce shrinkage in the store.
  • Cleaned shelves, counters, floors and other areas of the store regularly.
  • Monitored security cameras throughout the store to identify suspicious activity.
  • Maintained accurate records of stock levels, sales, and deliveries.
  • Organized special orders from vendors as requested by customers.
  • Restocked items returned by customers or damaged during shipment promptly.
  • Verified expiration dates of products prior to stocking shelves.
  • Conducted price comparisons between vendors to ensure competitive pricing for customers.
  • Assisted in unloading shipments from delivery trucks and stocking shelves accordingly.
  • Prepared merchandise sets for sales floor and used pallet jacks or hand trucks to transport items.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Prepared merchandise for purchase or rental.
  • Bagged or packaged purchases and wrapped gifts.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Described merchandise and explained use, operation and care.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Recommended, selected and located merchandise based on customer desires.
  • Greeted customers to determine wants or needs.
  • Maintained records related to sales for store management.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Computed purchases and received and processed cash or credit payment.
  • Answered store and merchandise questions and led customers to wanted items.
  • Placed special orders or called other stores to find desired items.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Medical Technician

Morningside Nursing and Rehabilitation Center
Ellicott City, MD
04.2021 - 09.2023
  • Collected and processed specimens from patients for laboratory analysis.
  • Ensured that all laboratory documentation was accurate and up-to-date at all times.
  • Implemented safety measures within the clinical environment per OSHA standards.
  • Responded promptly to inquiries from staff members regarding laboratory services.
  • Ordered supplies necessary for laboratory operations from approved vendors or suppliers.
  • Assisted physicians with medical procedures, such as injections and biopsies.
  • Recorded all test results in patient files according to hospital policies and procedures.
  • Monitored vital signs including temperature, pulse, respiration rate and blood pressure.
  • Labeled specimens accurately according to established protocols.
  • Participated in continuing education courses related to medical technology advances.
  • Maintained lab equipment by calibrating, cleaning and performing routine maintenance checks.
  • Developed new methods for collecting data or improving existing processes within the lab facility.
  • Provided technical assistance when needed during diagnostic tests or treatments.
  • Reviewed test results with physicians to assist in diagnosis and treatment decisions.
  • Assisted in the preparation of sterile instruments prior to surgery or other medical procedures.
  • Provided instruction to patients regarding proper specimen collection techniques.
  • Conducted laboratory tests such as hematology, chemistry and microbiology.
  • Performed urinalysis tests on patient samples for diagnosis and treatment of illnesses.
  • Administered medications under physician direction following standard operating procedures.
  • Performed quality control checks on equipment used in the laboratory setting.
  • Protected patients and employees by adhering to infection-control and hazardous waste policies.
  • Documented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.
  • Observed and recorded vital signs and reported changes to physicians or nurses.
  • Provided excellent patient support and care to patients and families.
  • Collected specimens for lab testing, practicing aseptic technique to reduce risk of infection.
  • Adhered to all safety and infection control precautions and regulations.
  • Supported healthcare teams in consistently delivering timely and quality care according to company standards.
  • Monitored patients for medical changes and reviewed and revised care plans accordingly.
  • Monitored medical supply inventory to ensure consistent availability of critical items.
  • Reported safety hazards to supervisors, removing risk and promoting workplace safety.
  • Checked blood compatibility using crossmatching, antigen typing and antibody identification.
  • Maintained lab equipment and troubleshot instrument problems.
  • Provided medical technology information by answering questions and requests.
  • Prepared histologic slides for human tissue samples via processing, cutting, embedding, staining and mounting.
  • Maintained laboratory supplies inventory by checking stock to determine inventory level.
  • Supported operations across chemistry, hematology, urinalysis, blood bank and microbiology departments.
  • Processed orders for lab testing and liaised with physicians to review results.
  • Embedded specimens into blocks and fixed tissues in formalin.
  • Analyzed blood cells by counting and identifying cells, using microscopic techniques and procedures.

Kitchen Supervisor

Aramark
Towson, MD
03.2015 - 03.2019
  • Conducted regular performance evaluations of kitchen personnel.
  • Assisted with menu planning, budgeting and cost control processes in the kitchen.
  • Ensured all kitchen staff adhered to food safety and sanitation regulations.
  • Ordered necessary supplies and equipment to maintain efficient operations in the kitchen.
  • Developed menus for special occasions and events as requested by management.
  • Resolved customer complaints regarding food quality or service issues.
  • Collaborated with other supervisors on various projects related to restaurant operations.
  • Maintained a clean working environment by delegating tasks appropriately among staff members.
  • Provided guidance to junior chefs on complex cooking techniques.
  • Implemented strategies for improving efficiency in the kitchen while minimizing waste.
  • Trained new employees on proper cooking techniques, recipes and food preparation methods.
  • Reviewed invoices from vendors to ensure accuracy of orders placed.
  • Analyzed financial data related to kitchen operations including labor costs, revenue.
  • Worked closely with front-of-house personnel during peak hours ensuring customer satisfaction.
  • Maintained records of employee attendance and payroll information.
  • Established standards for portion sizes and plating presentation.
  • Monitored inventory levels of ingredients, supplies and equipment.
  • Enforced strict adherence to health codes and safety protocols in the workplace.
  • Created daily, weekly and monthly work schedules for kitchen staff.
  • Performed regular inspections of storage areas, coolers, freezers, ovens.
  • Coordinated with other departments to ensure timely delivery of meals to guests.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Oversaw personnel scheduling to maintain adequate staffing and minimize overtime.
  • Maintained food costs by using seasonal ingredients, setting standards for portion size and minimizing waste.

Education

GED -

Baltimore City Community College
Baltimore, MD

Skills

  • Shelf Stocking
  • Stock Rotation
  • Waste Reduction
  • Food Storage
  • Temperature Monitoring
  • Sanitation Procedures
  • Daily living assistance
  • Medical Records Management
  • Emergency Response
  • Privacy and confidentiality
  • Records Updating
  • Regulatory Compliance
  • Healthcare regulations
  • Patient Assessments
  • Patient Care
  • Vital signs monitoring
  • Medication Administration
  • Patient Observation
  • Safety Management
  • Dosage Calculation
  • Insurance Verification
  • Specimen Collection
  • Injury Prevention
  • Supply Restocking
  • Universal Precautions
  • Feeding Assistance
  • Basic Life Support
  • Patient Positioning
  • Biohazard Disposal
  • Health Education
  • Patient evaluations
  • Wound Care
  • Mobility Assistance
  • Catheter Care
  • Caregiver Relations
  • Quality Assurance

Certification

  • Med Tech Certified
  • CPR

Timeline

Commissary Worker

Aramark
11.2023 - Current

Medical Technician

Morningside Nursing and Rehabilitation Center
04.2021 - 09.2023

Kitchen Supervisor

Aramark
03.2015 - 03.2019

GED -

Baltimore City Community College

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Telethia Green