Booking Officer
Lauren’s County Sheriff Office
04.2023 - Current
- Managed high-volume phone lines for inquiries, providing excellent customer service while addressing questions and concerns.
- Reduced errors in bookings by maintaining up-to-date and accurate records of client information.
- Enhanced communication between departments with regular updates on booking statuses.
- Adhered to strict data privacy policies and regulations, ensuring the secure handling of all sensitive client information during the booking process.
- Fingerprinted and searched prisoners.
- Entered prisoners data into computer-based system.
- Completed and maintained records to book and process prisoners at Prison Name.
- Released prisoners when bail was posted.
- Performed daily typing and filing for major crimes unit.
- Answered phone and provided assistance to callers under supervision of watch officer.
- Enforced rules and regulations to maintain order among inmates.
- Prepared reports to document incidents and violations.
- Conducted security checks of inmates and living areas.
- Documented inmate behavior and activities in logbooks.
- Assisted in intake and release of inmates.
- Built solid relationships with staff and residents to keep institution safe and secure.