Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Along with being a highly organized selector with experience in warehouse operations and inventory management. Possess strong knowledge of order picking, packing, and shipping processes. Known for accurate selection of items while maintaining speed and efficiency to ensure on-time deliveries. Previous work has demonstrated improvement in overall warehouse productivity through diligent attention to order accuracy and time management.
Overview
5
5
years of professional experience
Work History
Assembly Line Worker
OP Moblity
Greer, SC
08.2024 - Current
Ensured work areas were kept clean and organized at all times.
Followed standard operating procedures while performing tasks on the assembly line.
Communicated effectively with co-workers about production progress throughout shift hours.
Monitored assembly line operations and identified any issues or problems that arose.
Verified accuracy of assembled parts before moving them down the line for further processing.
Reported any safety hazards or defective parts encountered during assembly operations.
Collaborated with other departments to ensure smooth production process flow.
Organized work area daily to ensure efficient workflow throughout shift.
Ensured compliance with company policies and procedures at all times.
Inspected finished products for quality assurance purposes.
Maintained a safe work environment by adhering to all safety regulations and procedures.
Recognized defective material and reported issues to management.
Server
Cracker Barrell Old Country Store
Duncan, SC
01.2021 - Current
Assisted in training new servers.
Upheld high standards of sanitation in accordance with health department regulations.
Monitored dining room for cleanliness and proper set-up at all times.
Ensured that each guest was served courteously, quickly, and efficiently.
Delivered food orders promptly and courteously.
Stayed informed about daily specials, new menu items, promotions.
Took orders from customers accurately and in a timely manner.
Provided excellent customer service to ensure satisfaction.
Checked food before serving it to customers.
Responded efficiently to guest inquiries and complaints in a professional manner.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Prepared drinks according to standard recipes.
Followed health safety guidelines when preparing and serving food products.
Cleaned tables and chairs to prepare dining area for next customers.
Served food and beverages to patrons and immediately remedied issues with orders.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Operated POS terminals to input orders, split bills and calculate totals.
Addressed complaints to kitchen staff and served replacement items.
Greeted customers, answered questions and recommended specials to increase profits.
Promoted desserts, appetizers, and specialty drinks to optimize sales.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Grocery Selector
ADUSA
Mauldin, SC
04.2024 - 06.2024
Label packages correctly before loading onto truck.
Perform daily inspections on equipment used during shift.
Verify accuracy of all orders prior to shipment.
Assist in inventory counts as requested by supervisor.
Utilize voice-picking technology when applicable.
Select and assemble orders for grocery products according to customer specifications.
Operate pallet jacks and other material handling equipment in a safe manner.
Complete paperwork associated with order picking activities.
Ensure compliance with company policies and procedures related to the selection process.
Communicate effectively with team members, supervisors, and other personnel regarding order status or discrepancies found during inspection process.
Follow safety guidelines while selecting and staging product.
Maintain cleanliness of work area throughout shift.
Monitored areas for supply needs and restocked items according to usage requirements.
Demonstrated great teamwork skills with staff members involved in production and transport.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Operated forklift and pallet jack to transport heavy loads.
School Counselor Intern
High School
Spartanburg, SC
12.2023 - 05.2024
Maintained accurate records of all counseling sessions including notes about student progress.
Developed resources such as brochures, handouts, and flyers regarding mental health issues or post-secondary planning options.
Coordinated referrals to outside mental health professionals when appropriate.
Assisted in coordinating various programs designed to promote student well-being such as peer mentoring groups.
Organized college fairs and other events related to post-secondary planning for high school students.
Attended school functions such as assemblies or sporting events to support a positive school climate.
Participated in professional development activities related to school counseling best practices.
Conducted assessments for students utilizing standard assessment tools such as questionnaires, interviews, and observations.
Utilized data analysis software to track student outcomes over time.
Worked collectively with education professionals to deliver in-school counseling support for identified students.
Coordinated development and implementation of students' Individualized Education Plans (IEPs).
Developed and implemented comprehensive counseling programs that address students' academic, career, and personal and social development needs.
Advocated for students' needs and rights within the school system, working to remove barriers to their success.
Facilitated transition planning for students moving from elementary to middle school, middle to high school, and beyond.
Counseled students regarding variety of social, educational and interpersonal issues.
Homecare AID
Precise Homecare
Simpsonville, SC
10.2023 - 04.2024
Respected the dignity of all patients by maintaining confidentiality of their health information.
Observed changes in the patient's condition or behavior that could indicate a need for further medical attention.
Developed trust-based relationships with patients through compassionate communication techniques.
Assisted family members in understanding how best to provide care for their loved one at home.
Assisted clients with activities of daily living like meal preparation and feeding.
Provided personal hygiene assistance to clients, including bathing, dressing, and grooming.
Encouraged patients' involvement in decision making regarding their care plan.
Transported clients to doctor appointments or other errands as needed.
Provided companionship to elderly clients by engaging in conversation or playing games.
Construction Apprentice
High School
Spartanburg, SC
08.2021 - 12.2022
Organized materials for construction projects, ensuring that all supplies were accounted for and stored properly.
Assisted in the preparation of construction sites, including clearing and cleaning surfaces, setting up scaffolding, and erecting temporary structures.
Followed established safety protocols when handling hazardous materials or operating machinery.
Worked at heights using ladders or scaffolding to access areas requiring repair or maintenance.
Utilized a variety of hand tools such as saws, drills, hammers, levels, squares.
Communicated effectively with supervisors regarding progress updates on assigned tasks.
Maintained clean worksites by disposing of debris from job site on a daily basis.
Collaborated with other tradespeople to coordinate construction activities efficiently.
Secured work site, equipment and materials at end of shift to drive public safety and safety of assets.
Restaurant Team Member
Flounder Fish Camp
Spartanburg, SC
10.2019 - 01.2021
Replenished condiments and other supplies at tables and stations.
Ensured all dishes were prepared according to restaurant standards.
Answered phone calls promptly and handled inquiries from customers courteously.
Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
Prepared food items such as salads, sandwiches, desserts, as needed.
Assisted in taking customer orders and providing recommendations.
Followed health code regulations when handling food items safely.
Delivered food to tables in a timely manner.
Provided quality customer service with a friendly attitude.
Bussed, cleared, and reset tables as needed throughout shift.
Organized takeout orders for customers on the go or ordering ahead of time.
Stocked front-of-house supplies such as napkins, utensils, straws.
Communicated clearly with kitchen staff regarding order specifics.
Communicated effectively with kitchen staff regarding customer orders and special requests.
Trained new team members on restaurant policies and procedures.
Provided exceptional service to high volume of daily customers.
Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
Maintained detailed records of daily sales transactions using POS system.
Operated POS system proficiently to process transactions quickly and accurately.
Accurately recorded orders from customers in the restaurant's POS system.
Education
High School Diploma -
High Point Academy
Spartanburg, SC
05-2022
Associate of Applied Science - Pre-Diagnostic Medical Sonography
Spartanburg Community College
Spartanburg, SC
Skills
Production Reporting
Equipment Operation
OSHA Compliance
Raw Materials Handling
Shipping support
Guest Engagement
Food Delivery
Beverage Preparation
Safe Food Handling
Table Setting
Order Management
Client documentation
Meal Preparation
Care Plan Adherence
Patient transportation
Patient Care
Housekeeping
Compassionate client care
Care Plan Management
Customer-focused
Microsoft Office proficiency
Strong verbal communication
Decision-Making
Customer Service
Problem-Solving
Team building
Organizational Skills
Teamwork and Collaboration
Timeline
Assembly Line Worker
OP Moblity
08.2024 - Current
Grocery Selector
ADUSA
04.2024 - 06.2024
School Counselor Intern
High School
12.2023 - 05.2024
Homecare AID
Precise Homecare
10.2023 - 04.2024
Construction Apprentice
High School
08.2021 - 12.2022
Server
Cracker Barrell Old Country Store
01.2021 - Current
Restaurant Team Member
Flounder Fish Camp
10.2019 - 01.2021
High School Diploma -
High Point Academy
Associate of Applied Science - Pre-Diagnostic Medical Sonography
Spartanburg Community College
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