Telia Arthur
Palestine,TX
Summary
Dynamic professional with a proven track record at Walmart Distribution Center, adept in problem-solving and critical thinking. Excelled in high-stress situations, enhancing team productivity and customer satisfaction. Skilled in active listening and effective communication, consistently achieving high productivity levels and fostering positive work environments.
Overview
3
3
years of professional experience
Work History
FID Processor
Walmart Distribution Center
09.2024 - Current
- Contributed positively to the overall team dynamic by offering assistance when needed and proactively seeking feedback for continuous improvement opportunities.
- Demonstrated adaptability when faced with changing priorities or processes, adjusting quickly to maintain productivity levels consistently high.
- Managed time effectively, prioritizing tasks based on urgency and importance to meet strict deadlines consistently.
Customer Service Representative
Lowes Home Improvment
01.2024 - 08.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Box Maker
Sanderson Farms Processing Plant
10.2023 - 12.2023
- Folded blanks along scored lines and taped and stitched edges together to form cartons.
- Glued strips of cellophane on cartons to form windows in containers.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
- Used twine or wire to tie bundles into specified number of cartons.
- Enhanced team productivity through clear communication, teamwork, and proactive problem-solving strategies.
Waitress Trainer
Lindos
09.2021 - 10.2023
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
- Promoted teamwork among staff members through collaboration efforts and fostering a positive work atmosphere.
Education
High School Diploma -
Grapeland High School
Grapeland, TX05.2023
Skills
- Problem-solving abilities
- Active Listening
- Critical Thinking
Timeline
FID Processor
Walmart Distribution Center
09.2024 - Current
Customer Service Representative
Lowes Home Improvment
01.2024 - 08.2024
Box Maker
Sanderson Farms Processing Plant
10.2023 - 12.2023
Waitress Trainer
Lindos
09.2021 - 10.2023
High School Diploma -
Grapeland High School