Telish Malone
Detroit,MI
Summary
Executive Housekeeper with 4 years providing superior cleaning services in hospitality industry. Areas of expertise include skilled team management, adhering to safety regulations and maintaining fun and efficient work environment for staff.
Overview
11
11
years of professional experience
Work History
Assistant Executive Housekeeper
Holiday Inn Express Hotel
07.2021 - Current
- Enhanced guest satisfaction by maintaining high standards of cleanliness and orderliness in all areas of hotel.
- Streamlined housekeeping operations by developing efficient cleaning schedules and staff assignments.
- Reduced inventory costs by implementing effective linen and amenity management strategies.
- Ensured timely room turnovers through close monitoring of check-out rooms and coordinating with front office personnel.
- Conducted thorough inspections of guest rooms and public spaces to guarantee adherence to quality standards and address any issues promptly.
- Streamlined weekly cleaning schedule for 6 employees.
Assistant Manager
SLKD Nursing Home
12.2018 - 06.2021
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Conducted regular inspections of facilities to ensure consistent cleanliness levels, addressing any issues promptly.
- Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
General Cleaner
IHS Services Inc.
08.2018 - 11.2018
- Improved facility hygiene through diligent sanitization of high-touch surfaces and restrooms.
- Maintained a safe working environment by promptly addressing spills and potential hazards.
- Enhanced workplace cleanliness by thoroughly dusting, sweeping, and mopping all areas.
- Delivered efficient waste management by regularly emptying trash receptacles and recycling bins.
- Upheld company standards for cleanliness and sanitation by consistently following prescribed protocols and procedures.
Housekeeper
MCM Staffing
03.2013 - 10.2017
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained spotless environment for guests through diligent daily housekeeping tasks.
- Reduced need for deep cleanings by consistently addressing minor maintenance issues.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Increased room turnaround time, allowing for greater occupancy rates through efficient cleaning processes.
Education
High School Diploma -
Mumford High School
Detroit, Michigan06.1998
Skills
- Residential cleaning
- Staff Management
- Housekeeping knowledge
- Policy Enforcement
- Health and safety
- Organized leadership
Timeline
Assistant Executive Housekeeper
Holiday Inn Express Hotel
07.2021 - Current
Assistant Manager
SLKD Nursing Home
12.2018 - 06.2021
General Cleaner
IHS Services Inc.
08.2018 - 11.2018
Housekeeper
MCM Staffing
03.2013 - 10.2017
High School Diploma -
Mumford High School
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