Telisha Grogg

• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Streamlined order processing for increased efficiency through clear communication with kitchen staff.
• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Managed high volume of customers during peak hours, maintaining prompt and efficient service.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.

Answered phone calls 24/7

Scheduled trained technicians for each service call

Effectively made a schedule for 6 technicians

Ordered and picked up parts

• Managed executive calendars, scheduling appointments and meetings to optimize time management.

• Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
• Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
• Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
• Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
• Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
• Ensured compliance with company policies and local regulations regarding safety standards, licensing requirements, staff conduct in-store procedures.
• Developed strong vendor relationships to ensure timely delivery of products while negotiating favorable terms for payments or discounts on bulk purchases.
• Prepared comprehensive reports detailing key KPIs such as sales figures customer demographics inventory turnover rate sharing data higher-ups actionable insights improvements needed areas.