Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Accomplishments
Timeline
Hi, I’m

Telisha Mayo

Mobile,AL
Telisha Mayo

Summary

I am a Highly motivated and committed Certified Clinical Medical Assistant with limited scope X-Ray. I am organized, dependable and successful at managing multiple priorities with a positive attitude ready and willing to take on added responsibilities to meet team goals. I take pride in everything i do and love helping others. I Offer strong dedication to patient care, confidentiality, and proven ability to exceed targets and go above a beyond for success. Excels in fast paced environments with the ability to adapt to new enviroments and catching on quickly

I am a Cheerful, Detail-oriented

medical assistant that brings a positive attitude


. I am firm believer in teamwork, have excellent problem-solving and time-management skills and i am fully Prepared to start my career and make meaningful contributions with commitment and drive.

Overview

24
years of professional experience
1
Certification

Work History

Urgent Care by the Bay

Certified Medical Assistant
04.2022 - 03.2024

Job overview

  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Taught patients about medications, procedures, and care plan instructions.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Prepared and administered medications to alleviate patient symptoms.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.

Texas Roadhouse

Bartender Trainer
01.2021 - 09.2024

Job overview

  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Closed out cash register and prepared cashier report at close of business.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.

Ruby Tuesday

Bartender/Day Shift Lead
12.2013 - 06.2020

Job overview

  • Checked identification for minimum age for sale of alcoholic beverages
  • Adhered to state laws regarding alcoholic beverage services and customer regulations
  • Crafted special drink and cocktail menu items for seasonal offerings
  • Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals
  • Greet every customer coming in and thanking every one going out in hopes for repeat business
  • Applied comprehensive knowledge of menu to take all to go orders accurately
  • Cultivated warm relationships with regular customers
  • Bussed and reset tables to keep dining room and work areas clean
  • Used slow periods to restock supplies, ice, trays and delivery bags
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness

Ryan's

Cashier/Customer Service
01.2002 - 12.2012

Job overview

  • Greet every customer coming in and thanking every one going out in hopes for repeat business
  • Applied comprehensive knowledge of menu to take all to go orders accurately
  • Cultivated warm relationships with regular customers
  • Bussed and reset tables to keep dining room and work areas clean
  • Used slow periods to restock supplies, ice, trays and delivery bags
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods

Levi Strauss & Co.

Cashier/Sales Associate
05.2000 - 01.2003

Job overview

  • Opened and closed store
  • Greeted every guest
  • Assisted guests as needed
  • Helped guests find what they are looking for

Education

Bishop State Community College
Mobile, AL

Associate in Nursing
01.2025

University Overview

Remington College-Mobile Campus
Mobile, AL

Certified Clinical Medical Assistant (CCMA) from Medical Assisting
09.2021

University Overview

Skills

  • Excellent customer service
  • Bartending
  • Medical terminology
  • Medical Imaging
  • EMR Systems
  • Phlebotomy
  • Public relations
  • Documentation review
  • Triage
  • Experience Administering Injections
  • Patient Care
  • Vital Signs
  • Recipe creation
  • Workstation organization
  • Garnish preparation
  • Staff scheduling
  • Employee coaching
  • Sales and promotion
  • Teamwork and collaboration
  • Teamwork
  • Professionalism
  • Adaptability and flexibility
  • Vital signs monitoring
  • Specimens collection and processing
  • Medical transcription
  • Medical equipment operation
  • Laboratory procedures
  • Office equipment maintenance
  • Venipuncture expertise
  • Medical billing and coding
  • Physician support
  • Insurance verification
  • Anatomy and physiology
  • HIPAA compliance
  • Patient scheduling
  • Vital signs measurement
  • Medical terminology proficiency
  • Adaptable and flexible
  • Medical history intake
  • Specimen collection
  • Electronic health records management
  • Clinical documentation

Certification

  • CCMA Certification, 09/01/19, 09/01/26, Y7N6K6K7
  • CPR Certification

Personal Information

Personal Information
Authorized To Work: US

Accomplishments

Accomplishments
  • Achieved Mixologist by completing both written and hands on test with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Certified Medical Assistant
Urgent Care by the Bay
04.2022 - 03.2024
Bartender Trainer
Texas Roadhouse
01.2021 - 09.2024
Bartender/Day Shift Lead
Ruby Tuesday
12.2013 - 06.2020
Cashier/Customer Service
Ryan's
01.2002 - 12.2012
Cashier/Sales Associate
Levi Strauss & Co.
05.2000 - 01.2003
Remington College-Mobile Campus
Certified Clinical Medical Assistant (CCMA) from Medical Assisting
Bishop State Community College
Associate in Nursing

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Telisha Mayo