Summary
Overview
Work History
Education
Skills
Timeline
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Telisha Rene

Lake Charles,LA

Summary

Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 7+ years of comprehensive care working with all ages of the public . I have a acquired a wide range of social skills, and knowledge over the years ; which has led to developing a strong work ethic , as well as being able to adapt quickly to any situation. In conclusion I consider these skills will make a strong candidate for a position with your company. I have full confidence I will bring your company a broad range of efficient professional skills and success.

Overview

6
6
years of professional experience

Work History

Patient Care Cordinatior

Lake Charles Memorial Health System
07.2020 - 08.2023
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered over 50 plus patient assistance calls, assessed needs, and offered qualified support.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.

Medical Office Assistant

Imperial Health
05.2017 - 06.2020
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.

Education

High School Diploma -

Washington Marion Magnet High School
Lake Charles, LA

No Degree - Medial Office Assistant Certificate

Academy of Acadiana
Lake Charles, LA

Skills

  • Prioritizing Patients
  • Patient Information Collection
  • Active Listening
  • Patient Admission
  • Patient Vital Taking
  • Computer Literacy
  • Corrective Action Planning
  • Healthcare Expertise
  • Answering High volume call in and outbound

Timeline

Patient Care Cordinatior

Lake Charles Memorial Health System
07.2020 - 08.2023

Medical Office Assistant

Imperial Health
05.2017 - 06.2020

High School Diploma -

Washington Marion Magnet High School

No Degree - Medial Office Assistant Certificate

Academy of Acadiana

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Telisha Rene