I am an Accomplished Energetic Medical Support Assistant (Advanced). I have a solid history of over 20 years of achievement and working with people. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. I'm a dedicated and motivated leader with a strong eye for details. The expertise includes Customer service, Computer skills, and I'm a fast-paced learner, looking for a position as a Medical Support Assistant (Advanced) with a company that has potential and growth.
Hi, I’m
Telishia Simmons
North Charleston,SC
Summary
Overview
6
years of professional experience
Work History
South Carolina Department Of Health And Environmental Control, North Charleston, S.C.
Medical Administrative Assistant
2018.03 - Current (6 years & 6 months)
Job overview
- Answering and directing phone calls to appropriate client/clinic
- Scheduling meetings and 80-100 appointments per day
- Taking notes and minutes in meetings
- Manage tracking system for 5-6 clinics per day follow up care such as consults, tests, etc
- Help develop/maintain effective and efficient communication with patients and staff
- Ensure that clinic setup is closely monitored to effectively support needs of clinic
- Monitoring pre appointment requirements to assure readiness for patient visit/procedure
- Develop/maintain effective and efficient communication with 60-100 patient, and staff per day
- Preparing documents for meetings and business trips
- Processing and directing mail and incoming packages or deliveries
- Keeping paperwork organized coordinating referral appointments, sending referral forms to health records, verifying insurance information
- Writing and issuing emails to teams and departments on behalf of teams or senior staff
- Performing administrative follow up actions 60-100 per day
- Organized paperwork such as charts and reports for office and patient needs.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
LOWCOUNTRY UROLOGY CLINICS, Charleston, S.C.
Medical Administrative Assistant
2017.01 - 2018.02 (1 year & 1 month)
Job overview
- Greeting and scheduling patients and visitors, bookkeeping
- Calling patients to remind them of appointments
- Develop billing sheets, and or invoice for60-80 patients/clinics per day
- Develop/maintain effective and efficient communication with patient, and staff\Clinic
- Answering and routing calls to appropriate area
- Keeping paperwork organized coordinating referral appointments, sending referral forms to health records, verifying insurance information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
Amedisys Home Health, C
MEDICAL FRONT DESK RECEPTIONIST
Job overview
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individual
- Create, maintain, and enter information into patient's records
- Take and monitor vital signs for upwards of 50 patients per day
- Record, manage, and update patient information and medical histories in accordance with HIPAA regulations
- Weight patients assist with ADL'S.
NHC HealthCare
Front Desk Receptionist
Job overview
- Effectively communicated with other employees and upper management to ensure complete care of customers
- Evaluated 50-60 customers' per day needs and provided service options to meet their requirements
- Fulfilled administrative duties, including completing and filing paperwork, directing 80-100 multi-line phone and setting appointments per day
- Greeted 80-100guests at front desk and engaged in pleasant conversations while managing check-in process per day
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
White Oak Manor Charleston
CNA/SCHUDULER/Medical Assistant Receptionist
Job overview
- Provide services for Customers
- ADL"S with 80-100 patient's per day
- Take payments, Verified Insurance
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Hermina Traeya Nursing
SCHEDULER /CNA/ RECEPTIONIST
Job overview
- Fulfilled administrative duties, including: completing and filing paperwork, directing 80-100 multi-line phone and setting appointments per day
- Greeted 80-100 customers per day and offered them assistance where possible
- Assists with patient care
- Vital signs
- Weight management.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Sandpiper Rehab/Nursing
CNA/Receptionist Assistant
Job overview
- Make copies of correspondence or other printed material
- Provide services to customers, such as order placement or account information
- Establishment work procedures or schedules and keep track of daily work of clerical staff/Patient's
- ADL, S with20-50 patients.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding80-100 patients per day with shaving, bathing and teeth brushing.
Education
Garrett Academy Of Technology North Charleston, SC
High School Diploma
06.1998
University Overview
CNA Certificate Since 1998
Certificate in Certified Medical Assistance\Receptionist Since 2016
Skills
- Medical Records, HIPAA laws
- Excel, Outlook, Powerpoint, Word,
- Clerical, Organizational Skills,
- Medical Scheduling\Billing,Book Keeping,Medical Terminology
- Insurance Verification
- Employee Communications
- Remote Conferencing, Meeting Minutes
- Staff Orientation and Training
- Multi-Line Telephone Systems
- Ease with Computers and Technology
- Document and File Management
- Confidentiality and Data Protection
Timeline
Medical Administrative Assistant
South Carolina Department Of Health And Environmental Control
2018.03 - Current (6 years & 6 months)
Medical Administrative Assistant
LOWCOUNTRY UROLOGY CLINICS
2017.01 - 2018.02 (1 year & 1 month)
MEDICAL FRONT DESK RECEPTIONIST
Amedisys Home Health
Front Desk Receptionist
NHC HealthCare
CNA/SCHUDULER/Medical Assistant Receptionist
White Oak Manor Charleston
SCHEDULER /CNA/ RECEPTIONIST
Hermina Traeya Nursing
CNA/Receptionist Assistant
Sandpiper Rehab/Nursing
Garrett Academy Of Technology
High School Diploma
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