Telly Ingram
Florissant,MO
Summary
Performance-oriented sales leader with 20 years of proven expertise in revenue management, client acquisition and account servicing. Diligently research competitors and market conditions to remain lean and agile in face of changing expectations and conditions. Excellent negotiator and influential program managers.
Overview
32
32
years of professional experience
Work History
Director of Sales - South Region
Tire Brands Can AM-South Region United States
06.2024 - Current
- International wholesale for commercial tire and OTR companies.
- Reviewed competitors' activities to stay ahead of the competition in terms of pricing and promotions.
- Conducted market research to identify new business opportunities.
- Developed and recommended product positioning, packaging, and pricing strategies to produce the highest possible long-term market share.
- Pursued sales deals by qualifying clients, building individualized proposals, and preparing final contracts.
Regional Sales Manager - Central Region
KAL Group
10.2021 - 01.2024
- Conduct all audits within the retail and service centers.
- Implement customer satisfaction through ongoing communication and relationship management; resolve any issues that may arise post-sale
- Forecast sales and inventory needed to create and maintain store levels
- Spearheaded detailed reports of sales activities, including calls, orders, sales, lost business, and any customer or vendor relationship problems
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts
- Developed and significantly grew assigned territory 30% within first year.
Commercial Fleet Account Manager
Goodyear Commercial Tire-Indianapolis, IN
01.2018 - 01.2021
- Solicited commercial truck, over-the-road, retreads, agriculture, and consumer tire accounts in designated areas
- Maintained current accounts with regular sales calls and follow up to accounts
- Penetrated new accounts and achieved sales plan in all key areas: new accounts, up-sell, and renewal of existing accounts
- Surpassed assigned store goal with an overall sell average of 97.5% to goal
Account Manager
Adams Remco, Inc.-Indianapolis, IN
01.2017 - 01.2018
- Utilized strong planning, problem-solving and negotiation skills/ Closer
- Worked independently to increase profit growth of 18% with a monthly quota of 500k
- Negotiated contracts with clients to maximize profitability
- Managed multiple accounts simultaneously while meeting deadlines
- Drafted proposals outlining services, costs, and benefits for prospective customers
- Maintained accurate records of all customer interactions in the CRM system.
Sales Trainer / Account Manager
Spectrum Cable Communication-Indianapolis, IN
01.2016 - 01.2017
- Provided one-on-one coaching to sales representatives on effective communication techniques
- Organized product demonstrations to showcase features and benefits of products and services being sold
- Recruited, trained and mentored sales team members, offering continuous support for professional development.
Retail Sales Account Manager
Xfinity/Comcast-Indianapolis, IN
01.2015 - 01.2016
- Responsible for promoting and selling Comcast products and services to new and existing customers while engaging with them in a retail store location
- Communicated effectively with customers to inform them of the features, benefits, and use of all products
- Solicited feedback from customers on their experience with products or services
- Attended trade shows and conferences as a representative of the company.
Senior Account Manager
Neopost USA-Indianapolis, IN
01.2013 - 01.2015
- Boosted revenue by 8% -10% on each sale
- Applied a range of traditional and non-traditional problem-solving techniques to resolve issues and to close new business
- Anticipated customer needs and responded with the appropriate action
- Created customized reports for clients outlining performance metrics such as ROI and sales volume growth
- Prepared monthly reports summarizing account activities for upper management.
Area Account Manager
Pitney Bowes, Inc.-Redmond, WA
01.2009 - 01.2013
- Managed over 64 local and national accounts
- Cultivated a book of business valued at over $13 million
- Collaborated with A Level through C level companies in the mailing and shipping industry to obtain new business
- Created accurate proposals and contracts for presentations
- Negotiated contracts with clients and ensured compliance with terms of agreement
- Participated in industry conferences to stay abreast of current trends
- Enhanced sales volume through skilled support to both new and inactive customers.
Section Leader
United States Army
01.1993 - 01.2001
- Obtained and enhanced quality benchmarks and objectives by developing and implementing standards, practices and control plans
- Supervised, encouraged, and evaluated cross-functional teams by coaching and empowering team members to meet production goals
- Assisted with new processes and product planning to facilitate rollout
- Oversaw projects, equipment and manpower needs to properly allocate resources and training.
Education
Some College - Business Administration And Management
Harrison College - Indianapolis, IN
Skills
- Problem-solving abilities
- Full-cycle sales process
- Contract Negotiation
- Staff Training and Development
- Proposal Writing
- Client Relationship Management
- Supplier sourcing
- Channel Development
- Trade show representation
- Pipeline Development
Timeline
Director of Sales - South Region
Tire Brands Can AM-South Region United States
06.2024 - Current
Regional Sales Manager - Central Region
KAL Group
10.2021 - 01.2024
Commercial Fleet Account Manager
Goodyear Commercial Tire-Indianapolis, IN
01.2018 - 01.2021
Account Manager
Adams Remco, Inc.-Indianapolis, IN
01.2017 - 01.2018
Sales Trainer / Account Manager
Spectrum Cable Communication-Indianapolis, IN
01.2016 - 01.2017
Retail Sales Account Manager
Xfinity/Comcast-Indianapolis, IN
01.2015 - 01.2016
Senior Account Manager
Neopost USA-Indianapolis, IN
01.2013 - 01.2015
Area Account Manager
Pitney Bowes, Inc.-Redmond, WA
01.2009 - 01.2013
Section Leader
United States Army
01.1993 - 01.2001
Some College - Business Administration And Management
Harrison College - Indianapolis, IN
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