Summary
Overview
Work History
Education
Skills
Timeline
Generic

Telly Reames

Long Beach,CA

Summary

Results-driven engineer with experience in automation, cloud, and platform management. Skilled in building solutions with Power Platform, PowerShell, AWS Lambda, and Datadog to streamline processes, reduce manual work, and improve system reliability.

Strong collaborator with proven ability to translate stakeholder needs into scalable technical solutions. Brings solid understanding of software engineering principles, analytical problem-solving, and a passion for continuous learning. Seeking to apply and expand technical expertise in a software, data, or platform engineering role.

Overview

3
3
years of professional experience

Work History

Digital Workplace Engineer II

Capital Group
03.2025 - Current
  • Designed, deployed, and managed Power Platform environments, migrating Copilot Studio solutions across environments to support enterprise-scale automation.
  • Built and optimized workflow automations using Power Automate and Copilot Studio, improving efficiency and reducing manual processes for multiple business units.
  • Developed an AWS Lambda function that validates file integrity across S3 buckets, ensuring reliability in automated data transfers.
  • Authored and implemented PowerShell scripts to automate environment setup, license management, and routine admin tasks, reducing overhead and human error.
  • Maintained and optimized Datadog health monitors, leveraging alert data to generate outage reports and validate user-reported incidents across the enterprise.

Digital Workplace Engineer

Capital Group
08.2023 - 03.2025


  • Built Datadog health monitors for core applications (Teams, Outlook, SharePoint, Power Platform) that automatically triggered ServiceNow tickets and alerts when outages were detected.
  • Built Power Automate workflows and PowerShell scripts to streamline processes, including automating CSV-to-SharePoint uploads that categorized employees by department.
  • Completed a 2-week AWS Cloud Engineering program, gaining hands-on experience with S3, Lambda, pipelines, and exposure to Docker/Kubernetes.
  • Partnered with business users and engineers to deliver automation solutions aligned with organizational needs.
  • Onboarded and mentored a new associate, providing technical guidance and support.
  • Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
  • Reduced project completion time with efficient resource allocation and effective communication strategies.

Technology Engineer Summer Intern

Capital Group
05.2022 - 08.2022
  • Developed a Power Virtual Agent chat bot that integrated with ServiceNow to retrieve user tickets and allow creation of new requests.
  • Built a custom connector using Service Now’s REST API, enabling secure data retrieval and ticket management directly from the bot.
  • Delivered a working prototype that improved user experience by streamlining ticket lookup and submission.
  • Collaborated with engineers and business stakeholders to define requirements and deliver functionality within the internship timeline

Education

Bachelor of Science - Computer Science

California State University, San Bernardino
San Bernardino, CA
12-2024

Skills

  • Power Platform (Power Automate, Copilot Studio, environment management)
  • Microsoft 365 administration (Teams, Outlook, SharePoint)
  • PowerShell scripting for automation
  • AWS Lambda functions & S3 integration
  • Datadog monitoring & alerting (health checks, outage validation)
  • ServiceNow integration & automation
  • Workflow automation & process optimization
  • Data validation & reporting

Timeline

Digital Workplace Engineer II

Capital Group
03.2025 - Current

Digital Workplace Engineer

Capital Group
08.2023 - 03.2025

Technology Engineer Summer Intern

Capital Group
05.2022 - 08.2022

Bachelor of Science - Computer Science

California State University, San Bernardino

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