Telma Nayersi Luther Poitan
BAKERSFIELD,CA
Summary
Proven track record in technical support and teamwork, demonstrated at Gamestop Warehouse by quickly learning new technologies and enhancing customer satisfaction through efficient repair services. Skilled in computer assembly and fostering positive customer interactions, I consistently improve productivity and quality, ensuring high levels of cleanliness and system performance.
Overview
4
4
years of professional experience
Work History
PS4 Controller Repair Service
Gamestop Warehouse
02.2022 - 06.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Learned and adapted quickly to new technology and software applications.
- Repair controls and cosmetically check if the controls are damaged or depending on how it is cosmetically, I make a diagnosis and assemble the control with all new parts.
Computer Technology
VSSI Staffing
06.2023 - 01.2024
- Disassembled computers to perform diagnostics and check for repair needs.
- I maintain and replace parts of the portable unit.
- Enhanced customer satisfaction by providing timely and efficient computer repair services.
- Updated and installed new software on desktop and laptop computers to maintain latest technology.
- Conducted thorough diagnostics tests to identify root causes of issues before initiating repairs or recommending solutions.
- Improved system performance for users by performing regular maintenance tasks, such as cleaning, updates, and upgrades.
Busser
Mi Cocina
03.2021 - 12.2021
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
Food Packer
Kern Ridge Growers
07.2020 - 12.2020
- Prepared food packaging boxes by folding and taping.
- Wrapped and packed perishable food in boxes based on quality and quantity.
- Maintained high levels of cleanliness and sanitation, adhering to strict food safety guidelines.
- Checked food goods for quality to remove unwanted items and pack fresh goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Collaborated with team members to streamline packing processes, resulting in increased productivity.
Education
High School Diploma -
High School Foothill
501 Park Dr Bakersfield CA05.2020
Skills
- Technical Support
- Computer Assembly
- Hardware and software installation
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Cleaning and sanitizing
- Table Bussing
- Speed and Efficiency
- Quality Assurance
Timeline
Computer Technology
VSSI Staffing
06.2023 - 01.2024
PS4 Controller Repair Service
Gamestop Warehouse
02.2022 - 06.2024
Busser
Mi Cocina
03.2021 - 12.2021
Food Packer
Kern Ridge Growers
07.2020 - 12.2020
High School Diploma -
High School Foothill
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