Summary
Overview
Work History
Education
Skills
Timeline
Generic

Telson Oshodin 3rd

Tampa,FL

Summary

Industrious Funeral Assistant with extensive customer service experience and good community relations skills. Strong foundation of industry knowledge learned over 1 year in mortuary roles. Known for compassionate yet efficient work. Empathetic cashier leader with 2 years of experience assisting in planning and execution of funeral services, including arranging for transfer of remains, coordinating burials and completing legal documentation. Accommodating and efficient professional committed to cultivating comfortable environment for families by providing superior care with personal touch. Caring cashier leader driven to deliver exceptional and professional service to families in need. Committed to coordinating funeral services and offerings seamlessly to simplify funeral and burial process for grieving families. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level cashier leader position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Funeral Assistant

Aiken's Funeral Home
08.2022 - Current
  • Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards.
  • Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
  • Drove company vehicles to transport remains or families to services.
  • Supported funeral director with all facets of funeral service coordination.
  • Transferred cremated remains from temporary urns to permanent urns to release cremated remains to families.
  • Transported caskets from morgue to reserved rooms to prepare caskets for viewing.
  • Greeted funeral guests and coordinated seating.
  • Provided personal assistance, emotional support and personal care to clients.
  • Completed cremation processing and transferred remains to chosen urn.
  • Carried flowers to hearses or limousines for transportation to churches and places of interment.
  • Set up flowers, opened and closed caskets and acted as pallbearer.
  • Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
  • Closed and secured caskets and led funeral corteges to churches and burial sites.
  • Picked up deceased at private homes, hospitals and county morgues.
  • Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.

Car Detailer/Driver

Diamond Dealer Services
03.2023 - 09.2023
  • Maintained clean, tidy and safe work environment.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Washed, waxed, and buffed vehicle bodies for professional shine.
  • Collected and disposed of trash in vehicle console spaces and under seats.

Cashier Team Lead

Zelma Hair Studio
07.2021 - 08.2022
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Received and processed customer payments.
  • Restocked and organized merchandise in front lanes.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Trained team members on cash register operation and cash handling.
  • Maintained stock to meet expected customer demand.

Education

High School Diploma -

Freedom High School
Tampa, FL
05.2022

Skills

  • Grief Counseling
  • Family Counseling
  • Administrative Expertise
  • Guest Assistance
  • Guest Interaction
  • Proper Phone Etiquette
  • Customer Response
  • Critical Thinking
  • Active Listening
  • Funeral Planning

Timeline

Car Detailer/Driver

Diamond Dealer Services
03.2023 - 09.2023

Funeral Assistant

Aiken's Funeral Home
08.2022 - Current

Cashier Team Lead

Zelma Hair Studio
07.2021 - 08.2022

High School Diploma -

Freedom High School
Telson Oshodin 3rd