Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Teman Patterson

Teman Patterson

Anchorage,AK

Summary

Veteran Systems Engineer versed in developing solutions for mission-critical needs. Specializes in deploying systems within ongoing operations while causing minimal disruptions. Committed to verifying compatibility, required operational thresholds and budgetary compliance of developed products. Seeking to maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience
4
4
Certification

Work History

System Engineer

U.S. Air Force
08.2022 - 11.2023
  • Demonstrated expertise in rapidly deploying and configuring communication systems, including server, switch, and desktop clients, to ensure optimal network performance in diverse environments and locations.
  • Resolved issues related to operational components for LAN, WAN and voice systems.
  • Spearheaded compliance efforts and developed best practices to drive continual process improvements.

System Administrator

U.S. Air Force
07.2021 - 08.2022
  • Managed mobile technology program for over 500 users, ensuring devices were properly configured, maintained, and secured.
  • Developed and implemented standard operating procedures and user training programs to enhance program effectiveness.
  • Implemented corrective plans of action for network availability and latency.

Cyber Systems Operator

U.S. Air Force
10.2019 - 07.2021
  • Successfully implemented, developed, and tested installation and updates for application servers in Windows server 2012 and 2016, ensuring minimal downtime for end-users and mission-critical operations
  • Implemented rigorous vulnerability management protocols, including regular Nessus/ACAS scans and swift remediation of critical vulnerabilities, to protect sensitive data and maintain operational continuity
  • Installed, configured, and maintained, datacenter and virtual machines/networks in VMware.

Help Desk Support Specialist

U.S. Air Force
06.2018 - 10.2019
  • Provided quick and efficient technical support for over 1,000 desktops, laptops, mobile devices, and printers ensuring uninterrupted communications capabilities.
  • Headed installation for Alaska Learning Center, deploying and managing 40 endpoints.
  • Administered Windows Active Directory for over 50 users and students, ensuring efficient and effective management for learning environment

Help Desk Technician

U.S. Air Force
06.2016 - 06.2018
  • Managed and prioritized high-volume Remedy ticket queue for over 50K users, reducing backlog from 1k+ to less than 100 within one-month timeframe.
  • Successfully executed Air Force's largest-ever Windows 10 upgrade project, upgrading over 15k computers with minimal downtime and zero data loss.
  • Configured hardware, devices, and software to set up work stations for employees.

Education

Bachelor's Degree - Cyber Security And Information Assurance

Western Governors University
Online
10.2025

Skills

  • Network Infrastructure Administration
  • Virtualization
  • Hardware and Software Installation
  • Mobile Devices
  • Troubleshooting
  • Risk Management
  • System Upgrades
  • Server Maintenance
  • User Support
  • VMware
  • VPN Configurations

Certification

  • Comptia A+, Security+, and Project+
  • ITIL4 Foundations

Timeline

System Engineer

U.S. Air Force
08.2022 - 11.2023

System Administrator

U.S. Air Force
07.2021 - 08.2022

Cyber Systems Operator

U.S. Air Force
10.2019 - 07.2021

Help Desk Support Specialist

U.S. Air Force
06.2018 - 10.2019

Help Desk Technician

U.S. Air Force
06.2016 - 06.2018

Bachelor's Degree - Cyber Security And Information Assurance

Western Governors University

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Teman Patterson