Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Temari Green

Severn,MD

Summary

Experienced administrative professional with a background in customer service, front desk operations, and guest relations. Skilled in answering inquiries, resolving issues promptly, and creating a welcoming environment. Proficient in Microsoft Office and data entry, with a strong attention to detail and accuracy. Familiar with inventory management and tracking expenditures for events and promotional materials. Adept at supporting communications functions, including updating spreadsheets, assisting with public events, and preparing reports. Strong interpersonal and multitasking skills, with the ability to manage competing priorities in fast-paced settings. Personable, dependable, and committed to maintaining efficient operations and high service standards.

Overview

3
3
years of professional experience

Work History

Shipment Processor

Victoria's Secret & PINK
03.2025 - Current
  • Managed workload efficiently, consistently meeting or exceeding daily shipping quotas while maintaining accuracy and speed.
  • Addressed customer inquiries regarding shipment status or issues promptly, providing exceptional service in every interaction.
  • Enhanced customer satisfaction with timely and accurate shipment deliveries, demonstrating strong attention to detail.
  • Collaborated with team members to meet daily shipping targets, ensuring seamless workflow within the department.
  • Maintained a safe work environment by adhering to company safety guidelines and proper equipment handling procedures.
  • Streamlined shipment processing by implementing efficient sorting and labeling techniques.
  • Supported quality control initiatives by conducting thorough inspections of outgoing shipments for damage or discrepancies.
  • Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
  • Sorted and organized packages to make deliveries to correct address.
  • Verified and noted count and condition of cargo received.

Sales Associate

VF Outdoor
06.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Executed cash transactions with precision, maintaining compliance with company policies.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Host

Linguinos
02.2022 - 08.2022
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.

Education

Computer Technology - Data Analysis

Bowie State University
Bowie, MD
06.2026

Skills

  • Stress tolerance
  • Labeling accuracy
  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Detail-oriented
  • Exceptional communication
  • Problem-solving skills
  • Listening skills
  • Reliable and punctual
  • Goal oriented
  • Cash handling
  • Sales expertise
  • Sales strategies
  • POS system operation

Timeline

Shipment Processor

Victoria's Secret & PINK
03.2025 - Current

Sales Associate

VF Outdoor
06.2023 - Current

Host

Linguinos
02.2022 - 08.2022

Computer Technology - Data Analysis

Bowie State University

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