Temeka Smith
Inglewood,CA
Summary
Upbeat, customer-focused Sales Associate with 20 years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
19
19
years of professional experience
Work History
Retail Sales Associate
Spectrum
Los Angeles, CA
11.2016 - Current
- Initiated friendly conversation with customers to determine level of assistance required.
- Assessed customer product needs and interests in order to best recommend suitable items.
- Promoted special offers and discounts to encourage additional purchases.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Updated existing records with new or revised information as needed.
- Obtained scanned records and uploaded into company databases.
- Exceeded quality goals to support team productivity.
- Verified accuracy and completeness of data entry into the database system.
Cable Store Professional
Time Warner Cable
Culver City, CA
10.2004 - 11.2016
- Initiated friendly conversation with customers to determine level of assistance required.
- Assessed customer product needs and interests in order to best recommend suitable items.
- Placed special orders or called other stores to find desired items.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Ticketed, arranged and displayed merchandise to promote sales.
- Handled customer complaints in a professional manner.
- Helped customers by answering questions and locating merchandise.
- Provided product information and answered customer questions.
- Maintained work area and kept cash drawer organized.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Counted and balanced cashier drawers.
- Learned roles of other departments to provide coverage and keep store operational.
Education
High School Diploma -
University High School
Los Angeles, CA06-1998
Some College (No Degree) - General Studies
West Los Angeles College
Culver City, CASkills
- Money Handling
- Customer Service
- Display Setup
- Order Processing
- Flexible Schedule
- Time Management
- Cash Register Operation
- Teamwork and Collaboration
Timeline
Retail Sales Associate
Spectrum
11.2016 - Current
Cable Store Professional
Time Warner Cable
10.2004 - 11.2016
High School Diploma -
University High School
Some College (No Degree) - General Studies
West Los Angeles College
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