Temi Wells
Avondale,AZ
Summary
An accomplished case manager is adept at handling high caseloads without sacrificing the quality of care. Operates exceptionally well in high-pressure environments. recommends the best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
12
12
years of professional experience
Work History
Case Manager Remote
Elevation Health Services
Phoenix, AZ
01.2022 - Current
- Assessed clients' needs, developed service plans, and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services, and other agencies to ensure client needs were met.
- Collaborated with medical professionals to coordinate treatment plans for clients.
- I compiled reports on cases and submitted them to supervisors as required.
- Maintained accurate case records and documentation according to agency guidelines.
- Organized group activities to provide socialization opportunities for clients.
- I counseled clients on available resources within the community that could help meet their needs.
- I counseled clients on available resources within the community that could help meet their needs.
- I educated clients about mental health conditions, medications, and self-care techniques.
- Monitored client progress through regular follow-up contacts.
Case Manager Remote
Morada Assisted living
Dallas, TX
02.2020 - 01.2022
- Analyze proposed legislation, regulations, or rule changes to determine the impact of services.
- Represented organizations in relations with governmental and media institutions.
- Planned and administered budgets for programs, equipment, and support services.
- I oversaw fundraising activities and the preparation of public relations materials.
- Developed benchmarks for measuring and monitoring strategic changes and organizational goals.
- evaluated the work of staff and volunteers to maintain the quality and effectiveness of resources.
- directed the activities of professional and technical staff members and volunteers.
- Implemented and evaluated staff, volunteer, or training programs.
- Facilitated communication between clients, families, caregivers, social services, and other agencies to ensure client needs were met.
- I act as an advocate for vulnerable populations by advocating for policy changes at the state level.
Behavior Health Technician
Victorious Residential Facility
La Puente, CA
05.2012 - 02.2020
- Provided direct care and support to individuals with mental health issues in a residential setting.
- Maintained accurate records of client progress and behaviors.
- Monitored clients' physical and emotional well-being.
- Observed changes in client behavior and reported any concerning trends to the supervisor or psychiatrist.
- Performed medication administration and management duties according to established protocols.
- Collaborated with multidisciplinary team members to develop individualized treatment plans for each client.
- I helped arrange appointments with psychiatrists, therapists, or other healthcare providers.
- Supported family members through the process of understanding mental illness diagnoses.
- Assisted in developing strategies for improving communication between family members.
- Implemented therapeutic interventions designed to reduce symptoms associated with mental illness.
- Encouraged positive self-esteem among clients by providing feedback and recognition for accomplishments.
Education
Bachelor of Science - Masters Social Work
Walden University
Minneapolis, MN11.2025
Skills
- Care Coordination
- Family Education
- Regulatory Compliance
- Case Management
- Client Advocacy
- Discharge Planning
- Referral Coordination
- Community Outreach
Timeline
Case Manager Remote
Elevation Health Services
01.2022 - Current
Case Manager Remote
Morada Assisted living
02.2020 - 01.2022
Behavior Health Technician
Victorious Residential Facility
05.2012 - 02.2020
Bachelor of Science - Masters Social Work
Walden University
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