Temia Taylor
Baltimore,MD
Summary
Proven professional with extensive experience at John Hopkins Hospital, showcasing expertise in POS system proficiency and exceptional customer service. Demonstrated ability to maintain high standards of cleanliness and nutritional awareness, ensuring customer satisfaction and safety. Excelled in mentoring new staff, enhancing team efficiency by 30%. Renowned for reliability and fostering positive customer relations. Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
11
11
years of professional experience
Work History
Dietary Cashier/Food Service Worker
John Hopkins Hospital
Baltimore, MD
02.2014 - Current
- Maintained accurate records of dietary restrictions or allergies noted on customer orders.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Greeted customers, answered questions and provided information about menu items.
- Organized inventory shelves to maintain a neat appearance in the store's dining area.
- Restocked supplies such as napkins, utensils, condiments.
- Performed opening and closing duties including setting up register station with appropriate supplies.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Maintained cleanliness of work area by wiping counters, sweeping floors and disposing of trash.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Processed payments using cash registers, credit cards and other payment methods.
- Followed established health and safety regulations while handling food products.
- Maintained work area and kept cash drawer organized.
- Weighed produce items accurately according to company standards prior to sale.
- Answered customers' questions and provided information on store procedures or policies.
- Greeted customers promptly and responded to questions.
- Verified customer orders to ensure accuracy of order before completing transactions.
- Built and maintained productive relationships with employees.
- Conducted regular temperature checks on refrigerators and freezers to ensure proper storage conditions.
- Monitored expiration dates on food products and ensured freshness of all foods served.
- Inspected kitchen equipment for cleanliness prior to use during meal preparation.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Prepared reports detailing daily sales activity for management review at end of shift.
- Operated a variety of machinery and tools safely and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Maintained safe food handling practices to prevent germ spread.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Prepared workstations with ingredients and tools to increase efficiency.
- Followed recipes and customer requests to prepare meals.
- Monitored inventory levels of food items used during meal services.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Operated dishwashing machines safely and efficiently.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Prepared beverages such as coffee, tea, soda.
- Worked hard to learn required tasks quickly to maximize performance.
- Acquired new skills to support team and further accommodate customer needs.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
Education
Major
Harford High School
Baltimore, MD07-2002
Skills
- Reliability and punctuality
- Professionalism and courtesy
- Nutritional awareness
- Maintaining confidentiality
- Data entry efficiency
- Cleanliness and hygiene
- Cash handling expertise
- POS system proficiency
- Food safety
- Point of sale proficiency
- Customer service excellence
- Patience and empathy
Timeline
Dietary Cashier/Food Service Worker
John Hopkins Hospital
02.2014 - Current
Major
Harford High School
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