Dynamic School Operations Manager at KIPP Woodson Park Academy with proven expertise in organizational management and event coordination. Skilled in enhancing school branding and communication strategies, leading to increased student recruitment. Adept at team building and budget management, fostering a collaborative environment while ensuring operational excellence.
Overview
19
19
years of professional experience
Work History
School Operations Manager
KIPP Woodson Park Academy
Atlanta, GA
01.2023 - Current
Head of implementation and management of a strong social media presence for the school with the use of the following outlets: Instagram, Remind, school websites.
Lead personnel in charge of school communication materials and branding, including school events, newsletters, flyers, uniforms and more.
Designed, executed, and led systems and procedures to ensure smooth schoolwide operations & logistics.
Manage purchasing and coding for school operations.
Assist in the management of front office staff.
Front Office Manager
KIPP Woodson Park Academy
Atlanta, GA
06.2019 - Current
Manage front office environment with operational excellence; excellent customer service with scholars, families, and staff along with managing income receipt process and coding.
Answer phones and greet visitors; take and relay messages; provide information to students, parents, faculty and site personnel; interpret, apply and explain policies and school procedures, programs, activities and regulations.
Create, prepare and maintain a variety of cloud-based and traditional records, files and reports related to student records, student files, personnel and payroll, supplies and inventory and site maintenance operations while maintaining confidentiality of information.
Order, receive and distribute school supplies, materials and equipment as needed, verify billings; assure office machines function properly and arrange repairs as needed.
Participate and support coordination of various school events; enrollment and registration events, staff and scholar events, and community events.
Regional Receptionist
KIPP Schools
Atlanta, GA
07.2017 - 06.2019
Coordinated and implemented policies in regards to scheduling of conference rooms, cleanliness and security of building.
Welcomed stakeholders professionally and with enthusiasm in person or on the telephone; answered or referred questions to appropriate person.
Assisted with planning office and organization events including holiday lunches and regional meetings.
Supported team with all administrative tasks, including responding to routine inquiries, printing, copying, typing, filing, scanning, mailings, and faxing.
Supports Office Manager, School Leaders, Executive Team and Leadership Team with office logistics, retreats, materials, technology, travel and billing.
Managed meetings, appointment calendars as well as maintained office supply inventory, and purchased needs.
Clinical Research Associate
Product Pharmaceutical Development
Atlanta, GA
03.2013 - 06.2016
Successfully implemented trial protocols as well as located and assessed the feasibility of sites. Ensured the set-up of trial sites, verifying each location had the proper trial materials, including the trial drug often known as the investigational medicinal product.
Trained the site staff to trial-specific industry standards.
Skillfully identified and briefed appropriate trial investigators along with doctors and consultants participating in the trails on how to conduct the trials and monitored progress throughout the duration of the trial.
Ensured appropriate transmission of clinical case data to the data management centers; reviews case report queries and problems, in addition to clarifying and/or obtaining changes to data as appropriate.
Trained in therapeutic areas to include Asthma, COPD, Depression, Sleep Disorders, Allergies and Dermatology.
Child Labor Investigator
Georgia Department of Labor
Atlanta, GA
01.2006 - 12.2013
Strongly reinforced regulations and conducted onsite audits for detection and resolution of potential Child Labor Law violations.
Promoted a positive work environment by building positive relationships with coworkers and the management staff.
Ensured compliance with all state rules and regulations in addition to issuing certifications for minors in the field of entertainment in addition to the general workforce.
Educated employers, minors, parents and staff on Child Labor Laws and the importance of compliance.
Precisely addressed, responded to and assisted the general public with communications regarding existing/new Child Labor Laws.