Temitayo Esan
Somerset,NJ
Summary
Successful health information professional accomplished in maintaining complex and comprehensive records systems. Enhanced operations by identifying and recommending upgrades. Fully versed in medical terminology and code classifications. Extensive experience in building solid and strategic relationships with clients and management to deliver improvements to processes and client satisfaction.
Overview
5
5
years of professional experience
Work History
Patient Care Registration & Insurance Eligibility
Department of Health and Community Wellness
Newark, NJ
10.2018 - 06.2023
- Verified patient information, including insurance coverage and obtaining necessary signatures on forms.
- Processed payments for services rendered.
- Responded to inquiries from patients regarding their accounts or services offered by the facility.
- Maintained accurate records of all patient interactions, registrations, financial transactions.
- Provided excellent customer service while handling all incoming calls efficiently and professionally.
- Resolved billing issues with insurance companies as needed.
- Reviewed medical records for completeness prior to filing them away.
- Maintained current knowledge of healthcare regulations related to patient privacy.
- Served as a liaison between the facility and third-party payers.
- Adhered to organizational policies and procedures at all times.
- Performed quality assurance checks on patient records as required.
- Participated in training sessions related to new software applications.
- Tracked changes in insurance plans and coverage levels over time.
- Verified insurance and collected critical data elements to properly identify and bill patients.
- Registered patients using proper data entry procedures and fully compliant ICD-10 and CPT codes.
- Updated patient demographic information into system to prevent treatment and recordkeeping errors.
- Screened patients before and during admissions processes.
- Scanned documents into electronic health record systems as needed.
- Coordinated registration activities between multiple departments and facilities when necessary.
- Entered data into computer system accurately to ensure accuracy of patient information.
- Assisted with scheduling appointments and referrals to other departments.
- Greeted and registered patients in a courteous and professional manner.
Education
Bachelor of Science - Biochemistry
Federal University of Technology, Akure
Nigeria09-2012
Skills
- Medical terminology knowledge
- Appointment Scheduling
- Strong Organization
- Insurance Verification
- Patient Relations
- Data Entry
- Eligibility Determination
- Strong interpersonal skills
- Electronic Recordkeeping
- Excellent Communication
- Team building
- Electronic Medical Record Software
- Interpersonal Skills
- Attention to Detail
- Decision-Making
- Analytical Skills
- Professionalism
- Teamwork and Collaboration
Timeline
Patient Care Registration & Insurance Eligibility
Department of Health and Community Wellness
10.2018 - 06.2023
Bachelor of Science - Biochemistry
Federal University of Technology, Akure
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