Summary
Overview
Work History
Education
Skills
Timeline
Generic

Temitope Adeloye

Brampton,Ontario

Summary

A self-motivated, dynamic Human Resources Generalist with over 6 years of experience managing broad range of human resource functions while serving as on-site specialist. Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.

Overview

7
7
years of professional experience

Work History

Human resource generalist

Switch Health
06.2021 - 04.2023
  • Establishing and reinforcing appropriate application of human resource policies, standards and procedures to ensure alignment with the organization’s vision, mission, values
  • Owning the workplace investigation process by conducting investigations, gathering related evidence, and implementing conflict resolution actions
  • Leading all aspect of recruitment and staffing
  • Providing strategic advice and insights while working with the leadership team to develop strategies
  • Developing key HR programs including onboarding, employee engagement activities, performance management, compensation planning, talent assessment succession planning and workforce planning
  • Executing operational aspects of the human resources function such as onboarding, offboarding, terminations, record management, job descriptions, and HR policies and procedures
  • Providing support and advise to business leaders,
  • Provide coaching and mentoring to members of the management team and other key talent
  • Partnering with leadership team to increase employee engagement to ensure an inclusive and engaged workforce and ensure proactive communications, both internally and externally
  • Researching and recommending policies and procedures based on the legislative requirements for all provinces in Canada
  • Communicating with all internal stakeholders in Human Resources regarding policies, procedures, laws, standards and regulations
  • Sourcing new and exciting human resources programs and approaches to employee engagement, job satisfaction, recruitment retention, performance management and career planning.

Human resource generalist

Algoma University
03.2021 - 06.2021
  • Assisting with employee hiring process by preparing contracts and setting up employee WHMIS training
  • Manage communication and relationship building of all administrative and non-administrative groups within the workforce
  • Acts as designate for the Director of HR on labour relations; grievance and arbitration hearings
  • Conducts investigations and provides assistance as needed and approved by management
  • Summarizes and clearly documents complaints and ensures that files are properly documented and organized
  • Identifies applicable legislation, regulations, policies or procedures and applies relevant portions to the issues identified in order to make appropriate recommendations on the disposition of complaints
  • Communicates with complainants and union representatives to attempt resolution of complaints, using a variety of conflict resolution strategies
  • Proactively support HR service delivery on all campuses, including but not limited to recruitment & selection, onboarding, contracts and general HR administration
  • Support Director of HR on research, presentations and strategic planning initiatives
  • Manage University-wide legislative compliance of the Accessibility for Ontarians with Disabilities Act (2005) which identifies, removes, and prevents barriers for persons with disabilities
  • Administer all employee benefit programs including enrollments, retirements and terminations

Human resource officer

IRSAM Inc. Mcgill University
10.2020 - 04.2021
  • Advising the IRSAM board of directors on new equity initiatives
  • Leading full cycle recruitment on behalf of IRSAM including interview, references and onboarding
  • Conducting comprehensive investigations on all complaints directed to BOD relating to employment situations and any form of misconduct within the organization that contravenes the code of conduct
  • Providing guidance and mediation regarding dispute in application and meaning of articles in the code of conduct
  • Reviewing IRSAM current recruitment training and equity protocols and recommending amendments
  • Assisting in updating code of conduct, bylaws, equity policies and other relevant documents
  • Facilitating equity protocols by conducting independent mediation, reporting and investigation of equity related issues when necessary
  • Writing subsequent recommendations to the board of directors on measures to be taken subsequently
  • Coaching and mentoring organization members on how to develop initiatives to increase productivity for IRSAM

Customer Service Consultant

Rogers Communications
06.2019 - 03.2021
  • Maintaining up to date knowledge and understanding of relevant products and services, processes and policies
  • Providing sales and account activation support services to retail stores and other departments
  • Reviewing and responding to high volumes of daily inquiries and investigations, including: account balance inquiries, account and transaction verification, and account investigations
  • Responding promptly to service inquiries, concerns and complaints to resolve day to day servicing issues
  • Scheduling call backs for customers with managers on a daily basis
  • Offering relevant information and options to all customers regarding their wireless experience, including addition of new services, new devices, terms and conditions etc
  • Identifying, researching, and resolving customer problems using CRM systems and tools
  • Maintaining accurate files of adjustments and correspondence for audit purposes

Human Resources Generalist

Ferguslea Properties Limited
11.2019 - 12.2019
  • Ensuring ongoing updates of recruitment documents and programs (contracts, forms, orientation materials and policies)
  • Maintaining employee data using HRIS system (workday)on a daily basis to ensure information is up to date
  • Responsible for assisting human resource director with preparation of presentation and proposals as required
  • Responsible for data entry of employee information including updated information, employee records, benefit information and emergency contacts
  • Managing administrative tasks associated with recruitment and on-boarding, such as; posting job ads, preparing interview guides, formulating job descriptions and preparing
  • Preparing onboarding packages for new hires
  • Organizing, compiling and updating company personnel records within HRIS, Payroll system and benefits program
  • Maintaining internal tracking of employee information and create ad hoc reports as required
  • Assist with the tracking and reporting of turnover, absenteeism, training, recruitment metrics, overtime costs and engagement

Human resource administrator

Vaderstad Industries Inc
01.2017 - 10.2018
  • Led full recruitment life cycle for corporate office
  • Administered the performance management and goal setting process including preparing and delivering training
  • Provided consulting and guidance to business partners with respect to recruitment process, candidate selection, compensation and on-boarding
  • Developed and implemented continuous improvements to human resources policies and procedures
  • Created appropriate talent pipelines needed to meet the demand for top marketing talents
  • Acted as administrator for all recruitment systems and vendors, including background checks, personality testing and applicant tracking system
  • Leveraged appropriate recruitment channels including community networks, social media and referrals
  • Supported Human resource director through active participation in ad hoc meetings and other project assignments
  • Manage communication and relationship building of all administrative and non-administrative groups within the workforce


Human Resources generalist

Grain Millers, Saskatchewan
05.2016 - 05.2017
  • Analyzed trends and metrics in partnership with HR group to develop solutions, programs and policies
  • Established recruitment strategies to help improve employee diversity and inclusion in the organization
  • Analyzed internal and external workforce data and trends to recommend enhancement to the company’s culture and include employment opportunities for people belonging to visible minority group
  • Recommended enhancement to be made to employee benefits, such as paid time off, leave of absence.
  • Provided insight, data and analytics related to the progress of the strategy implementation and associated programming
  • Included a new statement for job description to include diversity as one of its core values inclusions
  • Provided advice to support leadership in the development, implementation and monitoring of the inclusive culture strategy
  • Developed standardized selection process during recruitment to ensure an inclusive process

Education

Tele-Marketing Communications -

HRPA Member, CHRP exam passed, certificate in view Certified Customer Service Professional -

HRPA

Post Graduate Diploma - Human Resource Management

Conestoga College
Ontario,Canada
2017

BA - English literature

Redeemers University
Lagos, Nigeria
2014

Skills

  • Knowledge of Occupational Health and safety Act
  • Strategic Sourcing
  • Termination Procedures
  • File and Records Management
  • Employment Law Knowledge
  • Policy Implementation
  • Policy and Procedure Writing
  • Performance Evaluations
  • Recruitment
  • Contract Negotiation
  • Employee File Management
  • In-Depth Knowledge of HR Compliance
  • Employee Handbook Development
  • Employee Relations

Timeline

Human resource generalist

Switch Health
06.2021 - 04.2023

Human resource generalist

Algoma University
03.2021 - 06.2021

Human resource officer

IRSAM Inc. Mcgill University
10.2020 - 04.2021

Human Resources Generalist

Ferguslea Properties Limited
11.2019 - 12.2019

Customer Service Consultant

Rogers Communications
06.2019 - 03.2021

Human resource administrator

Vaderstad Industries Inc
01.2017 - 10.2018

Human Resources generalist

Grain Millers, Saskatchewan
05.2016 - 05.2017

Tele-Marketing Communications -

HRPA Member, CHRP exam passed, certificate in view Certified Customer Service Professional -

HRPA

Post Graduate Diploma - Human Resource Management

Conestoga College

BA - English literature

Redeemers University
Temitope Adeloye