Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
ADDITIONAL STRENGTHS
Timeline
Generic
TEMITOPE AIYENIKO
Open To Work

TEMITOPE AIYENIKO

Sugar Land,TX

Work Preference

Desired Job Title

Patient Care Technician (PCT, Phlebotomist, EKG)Certified Nursing Assistant (CNA/office Assist)Healthcare Customer Service RepresentativeHome Health Care WorkerAdministrative Assistant

Work Type

Full TimePart Time

Location Preference

RemoteOn-Site
Location: Sugar Land, TX, USHouston, TX
Open to relocation: No

Important To Me

Flexible work hoursWork from home optionHealthcare benefitsPersonal development programsPaid time offCareer advancementWork-life balance

Summary

Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, phlebotomy and medical documentation.

Overview

1
1
Certification
8
8
years of professional experience

Work History

Patient Care Technician (PCT, Phlebotomist, EKG)

Memorial Hermann Hospital
Sugar Land, TX
03.2025 - Current
  • Provide direct patient care including bathing, feeding, grooming, toileting, and mobility assistance.
  • Monitor vital signs and patient condition; promptly report physical or behavioral changes to nursing staff.
  • Support a safe and structured care environment by adhering to infection control and safety protocols.
  • Assist with procedures (EKGs, blood draws) and individualized care plans under nurse supervision.
  • Document patient behaviors, participation, and care activities accurately in EHR.
  • Collaborate with interdisciplinary teams to improve patient outcomes and continuity of care.
  • Trained new staff on established protocols, enhancing team efficiency and consistency in patient care delivery.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.

Certified Nursing Assistant (CNA/office Assist)

Richmond Health Care & Rehabilitation Center
Sugar Land, TX
12.2023 - 02.2025
  • Assisted patients with ADLs while promoting dignity, emotional support, and independence.
  • Observed and documented patient behaviors, mood changes, and physical conditions.
  • Responded to call lights and ensured patient safety, including fall prevention and repositioning.
  • Supported structured routines to enhance patient comfort and participation in care.
  • Communicated effectively with nurses and care team to support individualized care plans.
  • Provided compassionate care to residents, ensuring comfort and dignity during daily activities.
  • Mentored new staff on best practices in patient care, enhancing team efficiency and performance.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
  • Coordinated with external healthcare providers, ensuring comprehensive care by sharing patient information and updates.

Healthcare Customer Service Representative

TTEC Healthcare Solutions
10.2020 - 12.2023
  • Provided empathetic communication and support to patients and families.
  • Coordinated services and resolved concerns, strengthening trust and satisfaction.
  • Facilitated communication between patients and healthcare providers, ensuring accurate information exchange.
  • Resolved customer inquiries with empathy and efficiency, enhancing overall satisfaction ratings.
  • Collaborated with cross-functional teams to address systemic issues impacting customer experience outcomes.
  • Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
  • Managed difficult conversations with compassion and professionalism, helping deescalate tense situations while maintaining a focus on finding resolutions.
  • Facilitated smooth communication between patients, insurance companies, and medical staff for seamless coordination of care.

Home Health Care Worker

HomeWell Senior Living
Stafford, TX
09.2018 - 09.2020
  • Delivered personalized, in-home care including ADLs, companionship, and mobility support.
  • Monitored patient conditions and reported concerns, ensuring continuity of care.
  • Assisted with routines that promoted stability, independence, and emotional well-being.
  • Supported recovery for post-operative patients while maintaining a safe environment.
  • Assisted clients with mobility and personal hygiene, ensuring comfort and dignity.
  • Fostered strong relationships with clients, promoting emotional well-being and social engagement.
  • Managed medical emergencies effectively, applying CPR and first aid skills when necessary to ensure patient safety.
  • Contributed to hospice patients'' comfort during end-of-life care through empathetic support and symptom management.

Education

Bachelor of Education - Education Administration

Delta State University
Delta State, Delta State, Nigeria
11-2012

Master of Science - Health Administration

Western Governors University
Salt Lake City, UT
01-2027

Skills

  • Pediatric & Behavioral Support (adaptable across age groups)
  • CPR certification
  • Patient observation
  • Blood glucose testing
  • Vital signs monitoring
  • Basic life support
  • Phlebotomy techniques
  • Professional bedside manner
  • Active listening
  • Activities of Daily Living (ADLs)
  • Trauma-Informed & Compassionate Care
  • De-escalation & Crisis Response Support
  • Patient Safety & Infection Control
  • Mobility & Transfer Assistance
  • Interdisciplinary Team Collaboration

Certification

  • Certified Nursing Assistant (CNA)
  • Basic Life Support (BLS)
  • De-escalation Training (Willing to obtain within 30 days)

Languages

English
Full Professional

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Food justice advocate, working to address food insecurity and promote access to healthy, affordable food
  • I enjoy cooking for friends and family gatherings
  • Participating in fundraising events to support local charities, schools, or community projects

ADDITIONAL STRENGTHS

  • Strong alignment with values of compassion, teamwork, and patient-centered care
  • Experience supporting patients with complex needs in structured environments
  • Calm and effective in high-stress or emergency situations

Timeline

Patient Care Technician (PCT, Phlebotomist, EKG)

Memorial Hermann Hospital
03.2025 - Current

Certified Nursing Assistant (CNA/office Assist)

Richmond Health Care & Rehabilitation Center
12.2023 - 02.2025

Healthcare Customer Service Representative

TTEC Healthcare Solutions
10.2020 - 12.2023

Home Health Care Worker

HomeWell Senior Living
09.2018 - 09.2020

Bachelor of Education - Education Administration

Delta State University

Master of Science - Health Administration

Western Governors University

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