Directly responsible for assessing and authenticating luxury items purchased and sold in-store ensuring products met quality standards
Evaluated fashion trends in resale markets against the company's inventory.
Implemented new buying procedures that resulted in 10% marked increase in-store revenue.
Created, nurtured, and sustained positive business and customer relationships.
Resolved customer problems and complaints as soon as possible to maximize customer satisfaction
Coordinated sales efforts with team members and other departments as required.
Evaluated fashion trends in resale markets against the company's inventory
Boutique Manager
Indique, LLC
Silver Spring, Maryland
08.2015 - 05.2020
Managed Indique's social media schedule which included: photo selection, writing blog posts and event promotion
Implemented and executed strategic business plan that increased foot traffic and sales 25% YOY
Assisted clients and provided excellent client experience both in-store and through online communication
Created reports on customer needs, problems, interests, competitive activities, and the potential for new products and services were provided to upper management
Analyzed the potential of the territory/market, tracked sales, and provided status reports
Inventory Specialist
Buffalo Exchange
Washington, DC
09.2012 - 02.2015
Supervised the work of all inventory control personnel and verified that all targets were met.
Monitored and ensured the accuracy of all inventory transactions, as well as keeping track of all stockroom locations.
Prepared and filed evaluation reports for all plans and procedures.
Authenticated all products to ensure the products meet quality standards
Compiled inventory reports
Coordinated and directed multiple teams
Applied learned knowledge of company's history and aesthetic to intake for store
Analyzed all inventory projections and created multiple inventory purchasing processes
Visual Merchandise Specialist
Banana Republic
Columbia, MD
09.2008 - 08.2012
Managed the complete inventory, which include receiving, store transfers, and damages.
Design and supervise installation of all in-store displays; resource necessary props and materials; and monitor visual budget.
Create and distribute PowerPoint templates, as well as implementation guidelines and training.
On a regular basis, conduct merchandising/display training for in-store workers using business requirements, advertising calendars, and vendor promotions.
Communicate with corporate offices and eliminate surplus sluggish product/inventory to ensure seasonal items were available during peak times.
Ensure line and departmental profitability by planning and adhering to budget and minimum margin criteria.
Create exclusive outdoor and collector products to enhance margins, differentiate in the marketplace, and attract a wider range of consumers