TEMITOPE ASAYA
Upper Marlboro,MD
Summary
PERSONNEL SECURITY SPECIALIST with diverse business operations and background investigations experience. Effective oral and written communication skills, offering exceptional administrative support with streamlined adjudicative productivity. A self-motivating individual capable of managing several tasks and performing well under pressure in a fast-paced, deadline-driven environment. Proficient in specialized data entry and developmental investigative tracking systems. Maintaining confidential records and reports to the highest investigative standards. Certified Scrum Master (PSM-l). Well-versed in the fundamentals of administrative policies and regulations with core competencies in the following areas: Public Safety and Security Security Operations Training & Education Information Systems Management Data Integration Case Report Writing Personnel Investigation Processing Background Data Analysis NCIC | LinX | RMS | FPRD Security Threat Assessment Adjudication Interviewing Law Enforcement Systematic Background Investigator looking to build upon skills and tackle new responsibilities. Vast experience in conducting detailed background investigations and compiling reports based upon findings. Proficient with [Software]. Precise Background Investigator with complete understanding of principles, techniques and procedures of background investigations. Skillful collecting, compiling and analyzing facts and resolve problems. Excellent oral and written communication skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Personnel Background Investigator II
Metropolitan Washington Airports Authority
08.2020 - Current
- Maintain integrity and confidentiality of personally identifiable information and sensitive security information obtained during investigative processes
- Recommend and implement new policies and procedures to facilitate effective investigations
- Facilitate Public Safety, Administrative, and Human Resource meetings to discuss current operational standards and procedures
- Conduct background and field investigations on candidates for suitability
- Perform Computer Voice Stress Analysis (CVSA) on applicants for verification of truth
- Write, read, and analyze reports of adjudication and investigative findings to determine whether the scope of investigation meets specific investigative standards
- Interface in person and telephonically with outside federal agencies; requesting reports; referring and scheduling examinations; and answering general questions about security protocols
- Maintain confidentiality and integrity of sensitive case information files and personal identifiable information
- Mitigate organizational risks and maintain reports requiring initial quality review from National Security Databases
- Managed the background check and security threat assessment of employees and applicants.
- Searched computer databases, credit reports, public records or other resources to locate persons or to compile information for investigations.
- Performed financial background checks.
- Conducted comprehensive interviews with subjects, employers, associates, references and other individuals.
- Documented information and submitted detailed reports.
- Reviewed and analyzed detailed records.
- Obtained background check data on characters, financial statuses and personal histories.
- Demonstrated adaptability by successfully managing caseloads across various industries and jurisdictions, requiring diverse investigative skill sets.
- Leveraged strong analytical skills to identify patterns, trends, and anomalies within candidate data that warranted further examination or consideration during the hiring process.
- Acted as a mentor to junior investigators, sharing knowledge and providing guidance on best practices for conducting thorough background investigations.
- Played a pivotal role in protecting organizations'' reputations by identifying candidates who posed potential threats due to criminal activity or dishonesty.
- Cultivated productive working relationships with local law enforcement agencies to facilitate access to critical resources during investigative processes.
- Developed strategies for overcoming obstacles encountered during investigations, leading to successful case closures despite challenges faced along the way.
- Communicated case progress effectively with supervisors and clients, fostering strong professional relationships built on trust and transparency.
- Continuously updated knowledge on industry trends, laws, and regulations pertaining to background investigations for optimal performance in role.
- Streamlined report writing process by developing templates that ensured consistency across all submitted investigative documents.
- Utilized advanced technology tools to efficiently gather and analyze pertinent information from digital sources during investigations.
- Maintained strict confidentiality while handling sensitive personal information during investigations, adhering to privacy regulations and ethical guidelines.
- Identified potential risks within applicant backgrounds through careful examination of financial records, criminal history, and employment records.
- Achieved timely completion of assigned cases by effectively managing workload and prioritizing tasks.
- Enhanced background investigation accuracy by conducting thorough research and analysis of various data sources.
- Conducted comprehensive interviews with subjects, references, and other relevant individuals for accurate background information gathering.
- Collaborated with team members to share best practices, resulting in a more efficient overall investigation process.
- Assisted in the development of training materials for new investigators, enabling faster onboarding and increased competence.
- Improved quality of investigative reports by meticulously documenting findings and ensuring compliance with legal standards.
Physical Security Agent II
Metropolitan Washington Airports Authority
08.2017 - 08.2020
- Managed the general compliance and implementation of security protocols of contractors and employees operating within secure areas
- Maintained and regulated facility access control system
- Coordinated the issuance of security badges, access, and onboarding process for new companies, representatives, and personnel
- Collaborated with internal and external officials, managers, vendors, etc
- On program protocols to enhance facility support and operational matters
- Performed routine security checks for facility vulnerability and develop reports for suggested solutions
- Led the analysis of information management systems and processes of Federal Aviation Administration (FAA) directives, security protocols, and program innovation for internal intelligence software within the Airports Authority
- Facilitated training and information sessions with staff, clients, and partners.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- Expanded customer base through effective networking, cold calling, and relationship-building strategies.
- Streamlined internal processes for improved efficiency and productivity within the agency.
- Spearheaded team training initiatives, equipping agents with essential skills to excel in their roles.
- Managed complex cases involving high-risk clientele or unique circumstances, successfully mitigating potential challenges through diligent research and collaboration with colleagues.
Business Operations Specialist
Microsoft Office Team
07.2016 - 08.2017
- Researched source documents for deficiencies and teamed with supervisors for system security monitoring resolution
- Collaborate with development and quality assurance teams to test and implement security improvements
- Monitored system software for record retention in the company-wide database for daily correspondence tracking
- Provided desktop support by troubleshooting workstations on the Microsoft platform.
- Streamlined business operations by implementing efficient process improvements and organizational strategies.
- Optimized workflow efficiency by analyzing current processes and identifying areas for improvement.
Police Officer
Prince George’s County Police
08.2010 - 06.2016
- Established and maintained effective partnerships, communication, and collaboration with a variety of personnel at all levels
- Exercised the utmost discretion in the handling of personally Identifiable Information (PII)
- Developed system and training programs with Motorola-Records Management System to implement departmental integration
- Coordinated with regulatory officials and end users in program development and design
- Conducted performance and risk assessments to improve program efficiency
- Maintained departmental records, typing and compiling daily, weekly, and monthly transmittal reports
- Utilized the National Crime Information Center to identify individuals and extract pertinent information
- Conducted filed interviews to obtain case information.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Collaborated with other law enforcement agencies to solve complex cases and apprehend dangerous criminals.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Answered emergency calls for help from citizens and business owners.
Education
No Degree - Information Technology
Baltimore County Community College
Baltimore, MDBachelor of Arts - Communications
Bowie State University
Bowie, MD05.2007
Skills
- Microsoft Office (Word, Outlook, PowerPoint, Excel, Access, Windows OS)
- Apple (iOS)
- Credentialing Management (Airport ICE)
- Security Management System (C-Cure)
- Virginia Criminal Information Network (VCIN / CJIS)
- Computer Voice Stress Analyzer (CVSA)
- Case Management
- Effective Writing Skills
- Ethical
- Report Writing
- Tech-Savvy
- Interviewing Abilities
- Background Investigations
- Effective Communication Skills
- Analysis and Research Abilities
Certification
- Professional Scrum Master I (scrum.org)
- CVSA Certified Examiner (NACVSA)
- Airport Certified Employee (AAAE)
Personal Information
Citizenship: U.S. Citizen
Timeline
Personnel Background Investigator II
Metropolitan Washington Airports Authority
08.2020 - Current
Physical Security Agent II
Metropolitan Washington Airports Authority
08.2017 - 08.2020
Business Operations Specialist
Microsoft Office Team
07.2016 - 08.2017
Police Officer
Prince George’s County Police
08.2010 - 06.2016
No Degree - Information Technology
Baltimore County Community College
Bachelor of Arts - Communications
Bowie State University
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