Experienced IT Systems Analyst with 3 years of IT, experience in all phases of the Software Development Life Cycle process including design, development, testing, implementation, and documentation. Has vast experience in requirement elicitation techniques such as JAD sessions, document analysis, brainstorming, requirement workshops with users, data visualization, data modeling, GAP analysis, process flow representation, project artifacts and business process model notation (BPMN). Support Applications troubleshooting on the front and back end with knowledge of Linux, Window and relational database. Possesses excellent analytical skills in understanding and identifying business processes and conducting feasibility studies to develop scope and vision documents, strong interpersonal skills with excellent written and verbal communication skills.
Certified Scrum Master (CSM)