Summary
Overview
Work History
Education
Skills
Timeline
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TEMITOPE OBAYEMI

NEWARK,NJ

Summary

Safety and health professional with 8 years of experience in developing and implementing safety programs and policies. Strong expertise in conducting risk assessments, accident investigations, and safety training. Proficient in analyzing safety data and identifying trends to develop strategies for reducing workplace injuries and improving overall safety performance. Excellent communication skills and ability to effectively collaborate with cross-functional teams to ensure compliance with safety regulations and promote a culture of safety. Proven track record of successfully implementing safety initiatives that have resulted in reduced accident rates and improved employee safety awareness. Knowledgeable professional eager to leverage knowledge in occupational health and safety. Qualified to create safety policies, conduct inspections and deliver training. Smart and efficient with relevant software and technology for data analysis and reporting. High-performing professional with substantial experience developing and implementing safety and health programs. Creates safety protocols, conducts hazard assessments and provides education. Strong knowledge of OSHA regulations and committed to promoting industrial hygiene and environmental health.

Overview

9
9
years of professional experience

Work History

EHS Specialist

Amazon
02.2021 - Current
  • Improved company safety record by conducting thorough hazard assessments and implementing effective control measures.
  • Mitigated environmental risks through the development and enforcement of comprehensive EHS policies and procedures.
  • Enhanced employee awareness of EHS issues by providing regular training sessions on safety, health, and environmental topics.
  • Boosted regulatory compliance by proactively monitoring changes in legislation and updating internal protocols accordingly.
  • Reduced workplace accidents with the implementation of a behavior-based safety program focused on accident prevention.
  • Achieved cost savings through the identification and elimination of unnecessary hazardous materials usage within the facility.
  • Increased efficiency in waste management processes by identifying opportunities for recycling and waste reduction initiatives.
  • Streamlined incident reporting systems, fostering a culture of continuous improvement in EHS performance.
  • Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.
  • Developed and implemented safety policies and procedures to promote workplace safety.
  • Provided new-employee health and safety orientations and developed materials for presentations.
  • Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
  • Researched and devised new safety initiatives and strategies to improve safety performance.
  • Devised and monitored safety performance metrics to assess and improve safety performance.
  • Developed customized EHS training programs tailored to address specific departmental needs, resulting in improved overall safety performance.
  • Evaluated the effectiveness of existing safety equipment, ensuring proper maintenance schedules were followed to maximize operational functionality.
  • Cultivated a proactive approach to incident investigations, identifying root causes to prevent future occurrences effectively.
  • Implemented industrial hygiene programs that monitored employee exposure levels to hazardous substances, promoting safer working conditions as a result.
  • Collaborated with cross-functional teams to ensure seamless integration of EHS considerations into daily operations and decision-making processes.
  • Minimized potential hazards by conducting regular workplace inspections and recommending corrective actions where needed.
  • Established positive relationships with local regulators, facilitating open communication channels for ongoing compliance efforts.
  • Served as the primary point of contact for all EHS-related inquiries, fostering a culture of transparency and open communication regarding safety concerns.
  • Conducted regular audits on EHS management systems, identifying areas for improvement and implementing corrective actions accordingly.
  • Managed hazardous materials storage areas, ensuring proper handling procedures were followed to mitigate potential risks.
  • Monitored workplace activities to determine compliance with safety regulations and standards.
  • Conducted safety audits and inspections to identify workplace hazards and deficiencies.
  • Spearheaded sustainability initiatives that reduced energy consumption and carbon emissions throughout company facilities.

Airport Customer Experience Specialist

NEWARK AIRPORT
07.2019 - 04.2021
  • Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
  • Streamlined customer support processes for increased efficiency and faster resolution times.
  • Collaborated with team members to create a positive work environment and improve overall customer experience.
  • Implemented new strategies to reduce average call handling time, increasing productivity and customer satisfaction.
  • Provided personalized service, anticipating customer needs and offering tailored solutions.
  • Monitored customer feedback, identifying trends to improve product offerings and the overall customer experience.
  • Collected valuable data through surveys and focus groups, leading to actionable insights for company improvements.
  • Maintained a high level of knowledge on company products and services, enabling efficient issue resolution for customers.
  • Participated in cross-functional teams to address complex problems, improving overall customer experience strategy.
  • Utilized CRM software to track interactions with customers, ensuring accurate records for future reference or dispute resolution purposes.
  • Worked closely with sales teams to provide seamless transition from pre-to post-sales support, enhancing the overall client journey.
  • Devised innovative solutions that resolved recurring issues faced by customers, ultimately boosting satisfaction rates.
  • Empowered fellow team members through sharing knowledge and techniques that contributed towards improved service quality standards across the department.
  • Built rapport with customers by consistently delivering excellent service, fostering long-term loyalty.
  • Communicated regularly with management to provide updates on overall team performance, customer feedback trends, and suggestions for ongoing improvements within the department.
  • Addressed customer inquiries, concerns, and complaints by providing solutions and alternatives and followed up to confirm resolution.
  • Documented customer interactions in internal database to maintain customer service history details.

EHS Specialist

JOHANNESBURG S/AFRICA
11.2014 - 08.2017
  • Cultivated interpersonal skills by building positive relationships with others.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Identified issues, analyzed information and provided solutions to problems.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Organized and detail-oriented with a strong work ethic.
  • Passionate about learning and committed to continual improvement.
  • Excellent communication skills, both verbal and written.

Education

HIGH SCHOOL DIPLOMA(USA EQUIVALENT) -

WEST AFRICAN EXAMINATION COUNCIL(WAEC)
LAGOS, NIGERIA

DIPLOMA IN MARKETING

LAGOS STATE POLYTECHNIC
LAGOS , NIGERIA

DIPLOMA IN SAFETY MANAGEMENT

OXBRIDGE ACADEMY
CAPETOWN , SOUTHAFRICA

DIPLOMA IN DISASTER MANAGEMENT -

UNIVERSITY OF SOUTHAFRICA
JOHANNESBURG , SOUTHAFRICA

OSHA 30 GENERAL INDUSTRY 29 CFR 1910 -

UNIVERSITY OF SOUTH FLORIDA

FIRST AID /CPR /AED CERTIFICATION -

UNIVERSITY OF SOUTH FLORIDA

Skills

  • Emergency response planning
  • First AID/CPR/AED
  • OSHA 30 General Industry
  • Hazardous Waste management
  • Compliance management
  • Risk assessment and Management
  • Incident investigation and root cause analysis
  • Microsoft Word, Excel
  • Risk Mitigation and Audit
  • Leadership skills
  • Analytical Skills
  • Research abilities
  • Safety training and education
  • Communication skills
  • Decision making
  • Management skills
  • Return to work program
  • Workers compensation
  • Noise Control
  • Personal Protective Equipment
  • Hazard Communication
  • Lead Management
  • Safety Training
  • Excavation Safety
  • Incident Reporting
  • Risk Assessment
  • Process Safety Management

Timeline

EHS Specialist

Amazon
02.2021 - Current

Airport Customer Experience Specialist

NEWARK AIRPORT
07.2019 - 04.2021

EHS Specialist

JOHANNESBURG S/AFRICA
11.2014 - 08.2017

HIGH SCHOOL DIPLOMA(USA EQUIVALENT) -

WEST AFRICAN EXAMINATION COUNCIL(WAEC)

DIPLOMA IN MARKETING

LAGOS STATE POLYTECHNIC

DIPLOMA IN SAFETY MANAGEMENT

OXBRIDGE ACADEMY

DIPLOMA IN DISASTER MANAGEMENT -

UNIVERSITY OF SOUTHAFRICA

OSHA 30 GENERAL INDUSTRY 29 CFR 1910 -

UNIVERSITY OF SOUTH FLORIDA

FIRST AID /CPR /AED CERTIFICATION -

UNIVERSITY OF SOUTH FLORIDA

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TEMITOPE OBAYEMI