Temo Brown
Freeport,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
General Manager
Aarons sales and lease
Ozone Park, NY
04.2006 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Recruited, interviewed and hired qualified staff for open positions.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Store Manager
Rent A Center Warehouse & Retail Store
Hempstead, NY
02.2004 - 04.2006
- Prepared staff work schedules and assigned team members to specific duties.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Trained and mentored associates to teach daily tasks and procedures.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Managed daily banking activities such as deposits and withdrawals.
- Maintained accurate records of employee performance reviews.
Floor Supervisor
Ever-nu
Brooklyn, NY
02.2002 - 02.2004
- Monitored inventory levels and placed orders for additional stock as required.
- Ensured compliance with safety regulations and company policies.
- Maintained a clean, organized, and safe work environment at all times.
Education
Business Management
Taylor Business Institute
New York, NYSkills
- Customer Relationship Management
- Account Management
- Business Development
- Service Quality Improvement
Timeline
General Manager
Aarons sales and lease
04.2006 - Current
Store Manager
Rent A Center Warehouse & Retail Store
02.2004 - 04.2006
Floor Supervisor
Ever-nu
02.2002 - 02.2004
Business Management
Taylor Business Institute
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