Detail-oriented Medical and Health Services Manager of 22 years empathetic and passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Community Life Coordinator
The Preston at Park Cities
Dallas, TX
05.2023 - Current
Worked closely with families of program participants to coordinate support services.
Facilitated group meetings and activities designed to help individuals develop communication skills.
Coordinated special events such as holiday parties or field trips which foster positive experiences outside of the facility setting.
Completed progress notes and other pertinent paperwork in compliance with state regulations.
Handled administrative procedures to meet objectives set by boards of directors or senior management.
Researched and analyzed community needs to determine program directions and goals.
Identified changes in resident behavior and communicated them to families and other healthcare professionals.
Maintained accurate resident records including assessments, care plans, treatments, medications and progress notes.
Provided education on Alzheimer's disease and related dementias to staff members and family members.
Life Enrichment Director
Harbor Chase Of Plano
Plano, TX
11.2021 - Current
Wrote and presented strategies for recreational facility programming using customer or employee data.
Maintained a budget and monitored expenses related to life enrichment activities.
Conducted assessments of residents' interests, abilities and needs in order to create individualized activity plans.
Organized intergenerational volunteer opportunities between students from local schools and senior citizens in the community.
Provided one-on-one visits with residents who required additional assistance when participating in activities.
Encouraged family involvement through educational seminars about aging issues or recreational trips together.
Monitored resident progress towards goals established within their individual activity plans.
Performed regular assessments of equipment used for leisure activities to ensure safety standards were met.
Coordinated transportation services for off-site trips or errands as needed.
Wellness Coordinator
Rowlett Health and Rehabilitation
Rowlett, TX
01.2017 - 03.2020
Ensured compliance with all applicable laws and regulations related to memory care services.
Implemented strategies to reduce stress levels among residents living in the memory unit.
Participated in interdisciplinary team meetings to discuss resident progress and plan future interventions.
Responded promptly to emergency situations involving residents living in the memory unit.
Maintained accurate records of resident activities, including daily notes about physical condition, dietary intake, moods..
Initiated conversations with family members regarding end-of-life planning options.
Assisted in developing policies related to memory care services provided by the facility.
Evaluated patient records to ensure accuracy of documentation regarding medical treatments, medications, and other health information.
Developed and implemented programs to improve memory care services.
Education
Dementia Practitioner - Dementia Care And Management
Alison Online College
06-2024
Licensed - Activity Director
We Care Health Care Online
Kansas, OK
01-2017
Vocational - Nursing Assistance
Nurse Care Of Shreveport
Shreveport, LA
02-2002
High School Diploma -
SUSLA
Shreveport, LA
05-2000
Medication Management and Administration - Medication Aide
Alison College Online
Nursing Diploma - Nursing and Patient Care
Alison College Online
Skills
Data Analysis
Budget Administration
Problem-solving abilities
Interviewing skills
Effective Communication
Positive Reinforcement
Self Motivation
Teamwork and Collaboration
Certification
Medication and Administration
Dementia Care and Management
Activity Director
Nurse Assistant
Accomplishments
Employee Of The Month
Certificate Of Appreciation
Senior Care Company Award
Timeline
Community Life Coordinator
The Preston at Park Cities
05.2023 - Current
Life Enrichment Director
Harbor Chase Of Plano
11.2021 - Current
Wellness Coordinator
Rowlett Health and Rehabilitation
01.2017 - 03.2020
Dementia Practitioner - Dementia Care And Management
Alison Online College
Licensed - Activity Director
We Care Health Care Online
Vocational - Nursing Assistance
Nurse Care Of Shreveport
High School Diploma -
SUSLA
Medication Management and Administration - Medication Aide